Inbound Call Centre Agents /Executive

ISLAND RECOVERY SERVICES PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in customer service is looking for individuals to assist customers and handle inquiries. Positions are available requiring knowledge of customer service principles and efficient data entry skills, along with a willingness to work in the Taman Jurong area of Singapore.

Qualifications

• Willing to work in Taman Jurong Area.
• Good communication and data entry skills required.
• Knowledge of customer service is essential.

Responsibilities

• Answer incoming calls from customers to take orders.
• Handle inquiries, complaints, and provide information.
• Verify data and enter it into the system.

Skills

Customer service principles

Knowledge of Singapore roads

Data entry and typing skills

Communication skills

Job description

Salary up to $2580/month (inclusive of allowance and incentives) before OT calculation!

Job Description

• Answer incoming calls from customers to take orders
• No selling of products, No cold call
• Answer inquiries and questions, handle complaints
• Provide information to customers and service providers
• Verify data and entry into the system

Requirements:

• Willing to work at the Western part of Singapore (Taman Jurong Area)
• Knowledge of Customer service principles
• Knowledge of Singapore roads
• Good data entry and typing skills
• Good communication skills