In-Store Sales & Customer Experience Specialist

Ave Avenue Pte Ltd; Singapore; On-site; SGD 24,000 - 32,000; Full time

Job summary

Ave Avenue Pte Ltd in Singapore is seeking a friendly Retail Associate to help run day-to-day store operations and understand customer needs, recommending items that best fit their preferences. You will manage shipments, set up displays, restock items, assist shoppers, and process payments at the POS, all while maintaining showroom cleanliness and delivering excellent service.

This full-time role requires commitment with no concurrent employment and strong knowledge of store items to provide

Qualifications

• Customer service experience preferred.
• Good communication and listening skills.

Responsibilities

• Receiving, processing, and organizing shipments and deliveries accordingly
• Setting up merchandise display in the showroom
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
• Assisting customers in locating desired shop items
• Informing customers of shop promotions to encourage purchases
• Performing regular price audits to identify and correct price discrepancies
• Performing housekeeping to ensure the cleanliness of the showroom
• Addressing customers' queries and identify their needs
• Addressing and resolving customers complaints in a professional manner
• Processing customer payments using the shop's Point of Sale (POS) system

Skills

Customer service

Communication

Job description

Ave Avenue Pte Ltd in Singapore is seeking a friendly Retail Associate to help run day-to-day store operations and understand customer needs, recommending items that best fit their preferences. You will manage shipments, set up displays, restock items, assist shoppers, and process payments at the POS, all while maintaining showroom cleanliness and delivering excellent service.

This full-time role requires commitment with no concurrent employment and strong knowledge of store items to provide