Import & Sales Coordinator

LOTTE CONFECTIONERY (S.E.A.) PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading company in the FMCG sector is seeking an Import Coordinator in Singapore. The successful candidate will manage import logistics, coordinate sales orders, and liaise with customers. Applicants should have relevant educational qualifications and experience in logistics or supply chain management, with strong attention to detail and coordination skills.

Qualifications

• Minimum 1-3 years of experience in shipping/logistics.
• Experience in import & export/trading company preferred.
• FMCG industry experience is an advantage.

Responsibilities

• Coordinate import shipments and documentation.
• Manage sales orders and customer relations.
• Collaborate across functions for smooth operations.

Skills

Attention to detail

Coordination skills

Problem-solving skills

Microsoft Excel

Education

Diploma or Degree in Supply Chain, Logistics, Business Administration, Business Management

Job description

This role may be in a contract or permanent role, to be confirmed.

Import Coordination

• Arrange and coordinate import shipments from HQ/origin country to Singapore, ensuring timely and accurate delivery
• Receive and review approved forecast quantities from the Sales Executive; initiate import orders based on these forecasts to ensure optimal stock levels
• Liaise with shipping lines, freight forwarders, and customs brokers for container handling, customs clearance, and import documentation
• Prepare and verify shipping, import, and customs documents in compliance with Singapore regulations
• Coordinate the delivery of goods to the warehouse and manage storage arrangements
• Monitor shipment schedules, resolve delays/issues, and communicate updates to relevant stakeholders
• Plan and coordinate shipments with the internal GST team
• Handle and verify the labeling of imported products

Sales Support & Customer Coordination

• Manage and process sales orders from local customers, including order entry and invoicing
• Serve as the main contact for one or more key customer accounts, overseeing order fulfillment, delivery arrangements, and after-sales support.
• Prepare sales invoices and delivery orders as required
• Liaise with warehouse and logistics teams to ensure timely delivery and stock availability
• Support payment collection and follow up with customers as needed

Cross-Functional & Administrative Support

• Coordinate with internal teams (sales, warehouse, logistics, finance) to ensure smooth end-to-end order and import operations
• Maintain accurate records of shipments, sales transactions, and inventory movement
• Conduct regular inventory checks between the company system and warehouse records
• Generate and report the Weekly Shipment file
• Assist with contract management for logistics and shipping partners
• Prepare regular reports on import status, sales performance, and inventory levels
• Support any other ad-hoc duties as assigned by management

Requirements:

• Diploma or Degree in Supply Chain, Logistics, Business Administration, Business Management, or equivalent
• Minimum 1-3 years of experience in shipping/logistics, or experience in an import & export/trading company
• An added advantage if have FMCG Industry Experience

Skills:

• Microsoft Office, especially Microsoft Excel (Pivot Table, Vlookup, etc.)
• High attention to detail, with the ability to thrive under pressure and manage workload independently
• Possesses strong coordination and problem-solving skills, and is able to multitask and manage time effectively