Import/ Export Customer Service Officer [Airfreight] -West/East

STAFFKING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to manage airfreight operations. In this role, you will handle import/export bookings, prepare necessary documentation, and ensure compliance with regulations. Collaborating closely with customers, airlines, and internal teams, you will track shipments and resolve any issues that arise. This position offers a dynamic work environment where strong communication and problem-solving skills are essential. If you are passionate about logistics and eager to contribute to a team-oriented atmosphere, this opportunity is perfect for you.

Benefits

East/West Transport

Office Hours

Variable Bonus

Qualifications

• Minimum 1 year of experience in airfreight import/export operations preferred.
• Higher Nitec or equivalent qualification in Business or Logistics required.

Responsibilities

• Handle and coordinate import/export airfreight bookings.
• Prepare air waybills, export permits, and invoices.
• Track shipments and resolve any issues or delays.

Skills

Communication Skills

Coordination Skills

Problem-Solving Skills

Education

Higher Nitec in Business or Logistics

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Benefits:

• East/West

• Office Hours

• Basic from $2500 - $3000 + Variable Bonus

Responsibilities:

• Handle and coordinate import/export airfreight bookings

• Prepare air waybills (AWB), export permits, invoices, and packing lists

• Work closely with customers, airlines, freight forwarders, and overseas agents

• Track shipments and resolve any issues or delays

• Ensure compliance with regulations and company policies

• Provide regular updates to customers and respond to enquiries

• Coordinate with internal teams like warehouse and operations to ensure smooth delivery

Job Requirements:

• Higher Nitec or equivalent qualification in Business, Logistics, or a related field.

• Minimum 1 year of relevant experience in airfreight import/export operations or freight forwarding is preferred.

• Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

• Strong communication, coordination, and problem-solving skills, with the ability to work well in a team-oriented environment.

To Apply: Kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Gean Hock Leng (R25126891)