Implementation Specialist

Cultivar Staffing & Search; Singapore; Hybrid; SGD 80,000 - 100,000; Full time

Job summary

Ein innovatives Logistikunternehmen sucht einen erfahrenen Implementation Specialist, der eine Schlüsselrolle bei der Kundenintegration und Prozessoptimierung spielt. In dieser spannenden Position arbeiten Sie eng mit dem Vertriebsteam zusammen, um neue Kunden erfolgreich in die Vertragslogistik zu integrieren und gleichzeitig die Effizienz der Betriebsabläufe zu steigern. Ihre Fähigkeiten im Projektmanagement und Ihre Problemlösungsfähigkeiten werden entscheidend sein, um Herausforderungen zu bewältigen und die Zufriedenheit der Kunden sicherzustellen. Wenn Sie eine Leidenschaft für Logistik haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens 2 Jahre Erfahrung in der Vertragslogistik mit WMS- und ERP-Hintergrund.
• Nachweisliche Erfolge bei der Kundenintegration und Prozessoptimierung.

Responsibilities

• Zusammenarbeit mit dem Vertriebsteam zur Integration neuer Kunden in die Logistikdienste.
• Optimierung von Prozessen zur Steigerung der Produktivität und Senkung der Kosten.

Skills

Kundenbetreuung

Projektmanagement

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Education

Bachelor in Logistik

Bachelor in Betriebswirtschaft

Tools

WMS

ERP-Systeme

Job description

Our client is a logistics company that provides air, land, and sea to storage to last-mile delivery. They are seeking a dynamic and experienced Implementation Specialist to join the team to help continue delivering exceptional service to their clients.

Job Location:

• Hybrid working arrangements
• Jurong, Chin Bee Avenue
• Salary range: 4-5k

Key Responsibilities:

Customer Onboarding:

• Collaborate with the sales team to onboard new clients, ensuring a smooth transition into our contract logistics services.
• Develop and manage onboarding timelines, track tasks, and ensure all milestones and deadlines are met.
• Work with clients to understand their requirements and customize our systems to meet their needs.
• Respond promptly to customer queries related to WMS and ERP systems.

Process Optimization:

• Partner with the operations team to streamline processes, increase productivity, and reduce operating costs.
• Identify pain points in current operations and develop solutions to improve efficiency from both a system and ground perspective.
• Implement best practices for operational workflows and system usage.

Internal Collaboration:

• Work with internal stakeholders to ensure that all onboarding activities are aligned with company goals and standards.
• Communicate effectively with the operations team to understand their challenges and provide actionable insights.

Qualifications:

• Minimum of 2 years of experience in contract logistics, with a strong background in WMS and ERP systems.
• Proven track record of successfully onboarding customers and optimizing logistics operations.
• Strong project management skills with the ability to develop and manage timelines, track tasks, and meet deadlines.
• Excellent problem-solving skills and the ability to identify and address operational pain points.
• Exceptional communication and interpersonal skills to effectively collaborate with clients, internal stakeholders, and the operations team.
• Proficiency in using WMS and ERP systems, with the ability to customize and troubleshoot as needed.
• Bachelor's degree in logistics, supply chain management, business administration, or a related field preferred.