Immigration Specialist(Customer service + documentation)

CAREER CRAFT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a detail-oriented Customer Service Executive (Document Specialist). The successful candidate will manage immigration documents, ensure compliance with regulations, and liaise with clients throughout the application process. Strong written and verbal communication skills are essential. This is a full-time role with responsibilities including managing application cycles and meeting tight deadlines.

Qualifications

• Candidates must have qualifications in any field.
• Strong written and verbal communication skills are necessary.
• Ability to work under tight deadlines is required.

Responsibilities

• Manage end-to-end immigration application cycles.
• Liaise with clients to gather document packages.
• Prepare document packages through copywriting and attend to client queries.

Skills

Strong written communication skills

Strong verbal communication skills

Ability to work under tight deadlines

Education

Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma

Job description

We are seeking a detail-oriented Customer Service Executive (Document Specialist) to join our team in Singapore. In this role, you will be responsible for managing and processing immigration documents, ensuring compliance with Singapore's immigration regulations, and coordinating with relevant authorities and internal stakeholders

Key Responsibilities:

• Manage end-to-end immigration application cycles, from content development to final service delivery
• Liaising with the client to gather all document packages for the client
• Conducting handovers and running through the final document package to the client
• Adept at copywriting to prepare document packages for the clients
• Attend to clients' queries and the completion of the formalities during and post submission
• Other duties as assigned by the company

Job requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field
• Strong written and verbal communication skills
• Ability to work under tight deadline

*We regret that only shortlisted candidates will be notified

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