IMMEDIATE HIRE! Import Customer Service

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading logistics company in Singapore is seeking an Airfreight Import specialist to manage the shipment movement and customer relationships effectively. The role demands strong communication skills and experience in airfreight import operations, ensuring customer expectations are met efficiently. Suitable candidates will handle billing disputes and engage in regular business reviews with stakeholders.

Qualifications

• Experienced in Airfreight Import preferred.

Responsibilities

• Act as single point of contact for Airfreight Import.
• Manage internal and external customers for import shipments.
• Perform End to End Process including Billing.

Skills

Communication

Customer Service

Problem Solving

Job description

Job Description

• Act as single point of contact for Airfreight Import

• Manage internal and external customers for the movement of import shipments

• Follow up on urgent shipments pro-actively

• Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales

• Ensure that customers’ expectations are being met and mapped in SOP

• Regular Business Review with Customers

• Perform ad hoc tasks as assigned by Immediate Superior

• Perform End to End Process which include Billing

• Follow up with Customer on any Billing Disputes

Requirements

• Experienced in Airfreight Import preferred

How to apply:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chan Mun Yi(Jaysie)

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