[Immediate] 6 Months Customer Support Associate (Gov Healthcare, Office Hours) #HCY

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in healthcare is looking for a Customer Support Associate for a 6-month contract. You will be responsible for managing customer inquiries over calls and emails, ensuring service standards are met. Ideal candidates should have at least GCE O Levels or equivalent and possess strong communication skills.

Qualifications

• Minimum GCE O levels/N Levels/Diploma in any discipline.
• Good communication and interpersonal skills.

Responsibilities

• Responsible for handling in-bound calls and email requests.
• Managing large amounts of inbound and outbound calls.
• Identifying customers’ needs and providing solutions.

Skills

Communication

Interpersonal Skills

Education

GCE O levels/N Levels/Diploma

Job description

[Immediate] 6 Months Customer Support Associate (Gov Healthcare, Office Hours) #HCY

Job Scope

• Responsible for handling in-bound calls and email requests for general enquiries within the hospital targeted service standard levels.
• Managing large amounts of inbound and outbound calls in a timely manner
• Following call center “scripts” when handling different topics
• Identifying customers’ needs, clarify information, research every issue and providing solutions

Requirements

• Minimum GCE O levels/N Levels/Diploma in any discipline
• Good communication and interpersonal skills

For interested candidates, please send your most recent and updated resume [e-mail]

Tsin Chien Yee Sally
R25127272
Recruit Express Pte Ltd
EA License No. 99C4599