ICT Executive B (Tampines)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 38,000 - 56,000; Full time

Job summary

Seacare Manpower Services Pte Ltd is seeking an ICT Support staff to provide technical assistance to staff and students in a school setting. The role covers user account management, device and AV equipment support, and helpdesk tasks.

The ideal candidate will have a Diploma in IT or equivalent, at least 2 years of relevant experience, and familiarity with PDLP environments. Strong communication and teamwork skills are required for success in a dynamic school environment.

Qualifications

• Diploma in Information Technology or an equivalent qualification.
• At least 2 years of relevant working experience.
• Experience supporting an PDLP environment in a school.
• Proficient in ICT hardware, software and systems.
• Able to troubleshoot computing devices and AV equipment.
• Good knowledge of audiovisual setup, operation and preventive maintenance.
• Good communication skills, with the ability to support staff and students on ICT matters.
• Good command of spoken and written English and Mother Tongue Languages.
• Positive attitude, willingness to learn and ability to work independently and as part of a team.
• Able to adapt to a fast-paced school environment.

Responsibilities

• Provide ICT technical support and assistance to staff and students.
• Support the ICT department in implementing and managing school-based initiatives.
• Manage user accounts and administrative portals, including Google Workspace, Microsoft 365 and device management systems.
• Attend to ICT helpdesk requests, including password resets, device loans, troubleshooting and software installation.
• Diagnose, maintain and troubleshoot school computing and audiovisual equipment.
• Assist with the procurement, inventory tracking, maintenance and replacement of ICT and AV equipment.
• Manage equipment loans, warranty claims and insurance matters where necessary.
• Set up and provide audiovisual support for school events, assemblies and meetings.
• Support the recording of school events, lessons and competitions.
• Assist with video production and other media-related projects where required.
• Perform other duties as assigned by the school.

Skills

Good communication

Teamwork

Independent working

Adaptability

English + Mother Tongue

Education

Diploma in Information Technology

Equivalent qualification

Tools

Google Workspace

Microsoft 365

Device management systems

Job description

Job Responsibilities

• Provide ICT technical support and assistance to staff and students.
• Support the ICT department in implementing and managing school-based initiatives.
• Manage user accounts and administrative portals, including Google Workspace, Microsoft 365 and device management systems.
• Attend to ICT helpdesk requests, including password resets, device loans, troubleshooting and software installation.
• Diagnose, maintain and troubleshoot school computing and audiovisual equipment.
• Assist with the procurement, inventory tracking, maintenance and replacement of ICT and AV equipment.
• Manage equipment loans, warranty claims and insurance matters where necessary.
• Set up and provide audiovisual support for school events, assemblies and meetings.
• Support the recording of school events, lessons and competitions.
• Assist with video production and other media-related projects where required.
• Perform other duties as assigned by the school.

Job Requirements

• Preferably a Diploma in Information Technology or an equivalent qualification.
• At least 2 years of relevant working experience in a similar role.
• Prior experience supporting an iPad-based Personalised Digital Learning Programme (PDLP) environment in a school.
• Proficient in ICT hardware, software and systems.
• Able to troubleshoot computing devices and audiovisual equipment.
• Good knowledge of audiovisual setup, operation and preventive maintenance.
• Good communication skills, with the ability to support and advise staff and students on ICT matters.
• Good command of spoken and written English and Mother Tongue Languages.
• Positive attitude, willingness to learn and ability to work independently and as part of a team.
• Able to adapt to a fast-paced school environment.

Duration/Working Hours:

1 year (Jan 2027 to Dec 2027)

Mondays to Thursdays: 8.15am to 5.30pm, inclusive of 45min lunch break.
Fridays: 8.15am to 5.00pm, inclusive of 45min lunch break
Time-off will be given for working beyond working hours.
Service not required on Saturdays, Sundays and gazetted public holidays. However, at times may call upon to work on Weekends when there are special events that require ICT support, time-off will be given for hours of work on Weekends.

** We regret to inform only shortlisted candidate will be notified.