IBM Planning Analytics Infra Support Engineer

TROYTECH INTERNATIONAL CONSULTING PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A consulting firm in Singapore is seeking an IBM Planning Analytics Infra Support Engineer to manage cloud resources and provide infrastructure support. Responsibilities include maintaining the system, executing backups, analyzing audit findings, and participating in project meetings. The ideal candidate will have experience with cloud environments and security compliance. Working hours will be from 8 AM to 7:30 PM on weekdays and Saturdays as needed.

Responsibilities

• Upkeeping of the cloud resources hosting client’s system.
• Provision, configure, maintain, and support GCC-hosted infrastructure.
• Execute backup and restoration as required.
• Analyze and respond to audit findings.
• Attend project meetings and annual exercises.

Job description

IBM Planning Analytics Infra Support Engineer:

Job Description & Requirements

• Upkeeping of the cloud resources hosting client’s system on IBM Planning Analytics – Monitoring, alert responses

- Provision, configure, maintain, and support GCC-hosted infrastructure and cloud resources

• Maintenance – patching, restarts

- UAT: Every 3rd Thursday, 6:00 PM – 12:00 AM, PROD: Every 3rd Saturday, 3:00 PM – 9:00 PM

• Recovery & Restoration

- Execute backup and restoration as required

• Support requests / queries from apps team & end user

- Work with application teams, vendors, and client IT team to support solution design and operational needs

• Security controls review and remediation

- Review and remediate Security Test findings

• Reviews and Reports – based on agreed frequency/cadence

- Document and submit Monthly Progress Reports (contains the Monthly Log Review Report for OS (specific for Infra)), submit Daily Monitoring and Health check Status (e.g. CPU, Memory and Diskspace Utilization)

• Support audits

- Analyze and respond to audit findings

- Extract data or capture screenshots from the Cloud Platform or Server to fulfill auditors’ requests for new or supplementary evidence

- Work closely with internal and external security consultants to review audit reports related to cloud and infrastructure, providing clarifications and remarks as required

• Participate in governance call

- Attend project meetings (e.g. Weekly IT Meeting, PSDC/PSC where required)

• Annual exercises (if any)

- Support yearly Penetration Test, e.g. infra support (working with Application Team) to ensure environment readiness for Pen Test to be conducted

• Working hours: 8am to 7.30pm on weekdays, 9am to 12.30pm on Saturday (for deployments/upgrade work).