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I T Operator

Private Advertiser

Singapore

On-site

SGD 20,000 - 60,000

Full time

3 days ago
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Job summary

A leading company is seeking an IT Operator to manage and maintain its data center operations. This role involves technical responsibilities such as shift operations, batch processing, and incident escalation, along with a strong emphasis on problem-solving and teamwork. Ideal candidates will possess a diploma and relevant technical experience, alongside effective communication skills, working in a dynamic 24x7 environment.

Benefits

Competitive basic salary
Annual bonus
Variable bonus

Qualifications

  • Minimum of 2 years of experience in a data center or IT operations role, preferably in banking or financial services.
  • Proficiency with data center infrastructure including servers, storage systems, and network devices.

Responsibilities

  • Rotate through 24x7 shifts for coverage and operational stability of IT Operations.
  • Handle end-of-day batch processing tasks and ensuring timely delivery of critical documents.
  • Conduct regular security backups of the system to ensure data integrity.

Skills

Problem-Solving
Attention to Detail
Communication

Education

Diploma and above

Tools

Data center management tools

Job description

The IT Operator will be responsible for the day-to-day management and maintenance of our data center facilities. This role involves operating computer systems, handling end-of-day batch processing, and performing essential housekeeping tasks. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a 24x7 shift environment.

Key Responsibilities:

  • Shift Operations: Rotate through 24x7 shifts, working in either a 3-shift or 2-shift pattern, to ensure continuous coverage and operational stability of the IT Operations.
  • Housekeeping Tasks: Carry out necessary housekeeping tasks to maintain a clean and organized data center environment, including managing inventory and equipment cleanliness.
  • System Operation: Operate computer systems and ensure they are functioning correctly, including monitoring system performance and addressing any issues that arise.
  • Batch Processing: Handle end-of-day batch processing tasks, ensuring all processes are completed accurately and on time.
  • Output Management: Sort printed output and prepare it for distribution to various branches and offices, ensuring timely and accurate delivery of critical documents.
  • Security Backups: Make regular security backups of the system to ensure data integrity and availability in the event of system failures or data loss.
  • Incident Escalation: Be part of the escalation team, create incident tickets and escalate any incidents or issues to the appropriate parties as necessary, following established protocols.
  • Additional Duties: Perform any other work assigned by the manager, contributing to the overall efficiency and effectiveness of the data center operations.

Qualifications:

  • Education: Diploma and above.
  • Experience: Minimum of 2 years of experience in a data center or IT operations role, preferably within the banking or financial services industry.
  • Technical Skills: Proficiency with data center infrastructure, including servers, storage systems, and network devices. Familiarity with data center management tools and monitoring software.
  • Problem-Solving: Strong analytical and troubleshooting skills with the ability to resolve technical issues efficiently.
  • Attention to Detail: Excellent attention to detail and accuracy in monitoring, documenting, and managing data center operations.
  • Communication: Effective communication skills, both verbal and written, with the ability to work collaboratively with team members and stakeholders.

Work Environment:

  • Schedule: This role requires rotating 24x7 shifts in either a 3-shift or 2-shift pattern, including evenings, weekends, and on-call availability.

The successful candidates can expect a competitive package that includes an attractive basic salary, annual bonus and variable bonus. Please submit your detailed resume, including expected salary and contact number.

(We regret that only short-listed candidates will be notified)

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