Human Resources Manager (WY)

Elitez Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the food and beverage sector is seeking a proactive HR Manager to enhance staff performance and manage HR functions across multiple outlets. The ideal candidate will possess extensive experience in HR within the F&B industry, a solid understanding of labor laws, and excellent communication skills, ensuring a positive work environment for frontline staff.

Qualifications

• Minimum of 5 years' HR experience, with at least 3 years in a retail, F&B, or hospitality setting.
• Strong knowledge of labor laws and HR best practices.
• Comfortable with a hands-on, on-site role.

Responsibilities

• Oversee recruitment, onboarding, training, and performance management.
• Support outlet managers in staff scheduling and conflict resolution.
• Manage payroll processing and conduct HR audits.

Skills

Communication

Interpersonal Skills

Conflict Resolution

Tools

Microsoft Office

Payroll Software

Time Attendance System

Job description

Job Title: Human Resources Manager (F&B Industry) ️

Employment Type: Full-Time
Working Hours: 10:00 AM – 7:00 PM
Location: Jurong, Singapore
Salary Range: $6000 – $8000 / monthly

About the Role

We are seeking an experienced and proactive HR Manager to lead the human resources functions within our food and beverage operations. This role demands a strong background in managing frontline restaurant or cafe staff in a fast-paced, customer-focused environment. You will be based on-site at our F&B outlets and play a vital role in enhancing staff performance, engagement, and compliance with HR policies and regulations.

Key Responsibilities

• Oversee all HR activities including recruitment, onboarding, training, performance management, and exit procedures for frontline F&B staff.

• Support and supervise outlet managers and supervisors in managing staff schedules, resolving conflicts, and boosting team performance.

• Ensure adherence to local labor laws and internal HR policies and procedures.

• Collaborate with the operations team to address staffing needs, manage absenteeism, and ensure adequate manpower during busy service hours.

• Foster a positive work environment through initiatives that improve staff morale, engagement, and retention.

• Conduct regular staff check-ins, performance reviews, and on-site HR audits.

• Manage payroll processing, attendance monitoring, and leave management.

• Prepare HR reports and insights for senior management review.

• Continuously improve and implement HR SOPs tailored to the unique needs of our F&B outlets.

Requirements

• Minimum of 5 years' HR experience, with at least 3 years in a retail, F&B, or hospitality setting managing frontline teams.

• Strong knowledge of retail and F&B operations, shift scheduling, and manpower planning.

• Excellent communication and interpersonal skills in English (Mandarin or local dialects are a plus).

• Good understanding of employment laws and HR best practices in a customer service environment.

• Proficient in Microsoft Office and HR systems, including time attendance and payroll software.

• Comfortable with a hands-on, on-site role, working daily with restaurant or cafe staff.

Preferred Qualifications

• Prior experience in the F&B, hospitality, or food service industries.

• Experience managing HR functions across multiple outlets or locations.