JOB SUMMARY
As the Talent & Culture Executive at Sofitel Singapore Sentosa Resort & Spa, you will play a key role in supporting the day-to-day operations of the Talent & Culture (Human Resources) department. You will assist in delivering a seamless and enriching colleague experience through efficient HR administration, recruitment support, engagement initiatives, and training coordination. You will report directly to the Cluster Director of Talent & Culture and work closely with all departments to foster a culture aligned with Sofitel’s values of excellence, elegance, and heartfelt service.
MAIN RESPONSIBILITIES
- Support the full employee lifecycle from recruitment, onboarding, movement, to exit administration.
- Manage and update employee records, HRIS systems, and ensure accurate documentation and filing.
- Coordinate interviews, prepare offer letters and contracts, and liaise with candidates on onboarding requirements.
- Organise and facilitate onboarding and orientation programmes for new colleagues.
- Assist in planning and executing employee engagement activities, recognition events, and wellness initiatives.
- Coordinate training logistics, maintain accurate training records, and support Learning & Development initiatives.
- Prepare HR-related reports and data analytics for internal use and audits.
- Ensure compliance with local employment laws, company policies, and brand standards.
- Support in processing claims, leave administration, and other HR operational matters.
- Act as a point of contact for employee queries and provide timely support on HR policies and procedures.
- Uphold confidentiality and professionalism in handling employee information.
REQUIREMENTS
- Diploma or Degree in Human Resources, Business Administration, or related field.
- Minimum 1–3 years of HR experience, preferably in the hospitality or service industry.
- Strong interpersonal and communication skills, with a passion for people and service.
- Familiarity with Singapore employment legislation and MOM regulations.
- Proficient in Microsoft Office applications; experience in HRIS or payroll systems is an advantage.
- Highly organized, meticulous, and able to work independently in a fast-paced environment.
- Ability to manage multiple tasks while maintaining attention to detail and deadlines.
- Discreet and trustworthy, with the ability to handle sensitive and confidential information professionally.
- A positive, collaborative attitude and a genuine interest in creating a great colleague experience.