Human Resource Manager (Generalist)

SPTel; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A telecommunications and digital services provider in Singapore is seeking an experienced HR Manager to lead their people strategy. You will manage the full employee lifecycle and partner with leadership to foster a high-performance culture. The ideal candidate has a degree in Human Resources with 6-10 years of experience, particularly in the telecom or tech sectors, and strong interpersonal skills.

Qualifications

• 6-10 years of HR generalist/business partnering experience, preferably in telecommunications or technology.
• Proven ability to work independently in a fast-paced SME/growth environment.
• Strong knowledge of MOM guidelines and HR best practices.

Responsibilities

• Manage the full employee lifecycle from talent acquisition to offboarding.
• Partner with business leaders to deliver HR solutions aligned with organizational objectives.
• Provide advice on HR policies, procedures, and compliance matters.

Skills

HR generalist experience

Strong interpersonal skills

Analytical skills

Understanding of employment laws

Education

Degree in Human Resources, Business, or a related field

Job description

SPTel is a joint venture between ST Engineering and SP Group and we are able to leverage the strengths of our parents to provide unique connectivity and digital services for our customers to become the digital services provider of choice. Our network is known for reliability and diversity because our unique fibre pathways combine leased SP Group infrastructure with owned fibre pipes laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance.

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as Quantum Key Distribution-as-a-Service (QKD-a-a-S), IoT-a-a-S and Edge Cloud

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and featured on CNA in a documentary “Home-Grown with a Digital Edge” as well as vignette “Securing the Future in the Age of Quantum Computing”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

What You’ll Be Driving

As our HR Manager, you’ll be at the heart of our people strategy — driving impactful initiatives across the employee lifecycle. You’ll partner with leadership to create a high-performance culture, leveraging data, digital tools, and human insight to deliver exceptional employee experiences.

Responsibilities

• Manage the full employee’s lifecycle from talent acquisition, onboarding, compensation & benefits, learning & development, performance management, employee relations to offboarding
• Partner closely with business leaders to deliver effective HR solutions aligned with organizational objectives.
• Provide advice to leaders and employees on HR policies, procedures, employment laws and compliance matters
• Responsible for the maintenance and updates of employee records promptly and accurately in the HRIS system
• Administer HR programs and processes including payroll and leave management
• Oversea the administration of internship programmes and government grants
• Track and mange HR budget and manpower planning
• Assist with the development and implementation of HR strategies, policies and procedures to support the business objectives
• Support internal and external audits and government surveys
• Prepare and analyze HR metrics and reports to support data-driven decision-making
• Support employee engagement, communication and wellness initiatives to strengthen workplace culture and performance
• Contribute to the continuous improvement of HR processes and practices

Requirements

• Degree in Human Resources, Business, or a related field
• 6-10 years of HR generalist/ business partnering experience, with good exposure to recruitment, preferably in the telecommunication or technology industry
• Strong knowledge of employment laws, MOM guidelines and HR best practices
• Proven ability to work independently in a fast-paced SME / growth company environment
• Analytical, meticulous, self-motivated and resilient to change
• Strong interpersonal and communication skills with the ability to influence and build trust across all level