Human and Consumer Insights Manager, India

IFF; Singapore; On-site; USD 80,000 - 120,000; Full time

Job summary

Une entreprise internationale et leader dans son domaine recherche un Human and Consumer Insights Manager passionné. Le candidat idéal devra diriger des projets de recherche consommateurs pour des clients en Inde, au Bangladesh et au Sri Lanka, en synthétisant des données en insights exploitables pour guider l'innovation. Ce rôle requiert une expertise avancée en recherche de marché et un parcours éprouvé dans la gestion de projets, tout en offrant des opportunités pour un impact significatif dans l'industrie.

Qualifications

• Minimum 10-12 ans d'expérience en gestion de projets dans la recherche de marché.
• Expertise dans la conception de recherches quantitatives et analyse des données.
• Fluent en anglais, compétences en communication et présentation efficaces.

Responsibilities

• Gérer les projets de recherche consommateurs pour des clients globaux et locaux.
• Développer et présenter les résultats d'études sous forme d'insights exploitables.
• Collaborer avec des agences de recherche externes et gérer les logistiques de terrain.

Skills

Analyse quantitative

Compétences en communication

Gestion de projet

Education

Masters ou Bachelors en recherche de marché ou domaines connexes

Tools

SPSS

XLSTAT

MS Office

Job description

Human and Consumer Insights Manager, India

Job Summary

Are you passionate about building relationships and programs that help drive growth for industry-leading Consumer Products customers? Would you love to work for a company that is transforming the everyday? Does it excite you to represent the voice of the consumer within IFF and help build powerful insights that add value to our customers and consumers? If you are a creative consumer insights expert, passionate about analysis, skilled at multi-tasking, and take a collaborative approach to exceeding customer expectations, you could be our next Human and Consumer Insights Manager!

Your Focus

As an India Human and Consumer Insights Manager, you will lead and manage CI projects for global as well as local customers in India, Bangladesh, and Sri Lanka. You will identify learning needs with Commercial and Creative teams to help deliver on business objectives. You will define, execute, and report consumer research, both qualitative and quantitative, to drive innovation and develop superior fragrances that consumers love. The role is based in Mumbai, India, and will report to the CI Director, Asia.

How You Will Contribute

• Lead Consumer Research Design by defining the approach to deliver against learning needs or customer validation requirements in collaboration with Commercial and Scent Design teams.
• Proficiently handle in-depth statistical analysis of data (using SPSS / XLSTAT / Internal IFF analysis tools), and manage fieldwork logistics, database management, and generation of study results.
• Synthesize research findings into actionable insights and provide recommendations within agreed timelines for creative design next steps and potential customer opportunities.
• Present and develop materials incorporating study findings, insights, and recommendations for internal team debriefs and customer meetings, workshops, or events.
• Engage and liaise with external research agencies for study proposals, negotiation, project briefing, fieldwork & data quality, and project deliverables.
• Interact with consumers on field as required to understand product & fragrance feedback and category expectations.
• Support and collaborate with regional and global CI teams to execute projects in India, Bangladesh, and Sri Lanka. Support the regional CI team on projects outside the Indian subcontinent as needed.

Essential Skills

• Masters or Bachelors Degree in Market Research, Business, Statistics, Psychology, Behavioral Sciences, or relevant discipline.
• Expertise in quantitative research design, methodology, and data analysis.
• Strong analytical software skills with SPSS / JMP / XLSTAT.
• Knowledge of qualitative research is a bonus.
• Excellent communication and presentation skills, with the ability to translate research data into actionable insights.
• Proficient in MS Office applications.
• Self-starter with good prioritization and deadline management skills.
• Fluent in English (written and verbal).

Essential Experience

• Minimum 10-12 years of 360 project management/work experience in market research, preferably in the fragrance or FMCG sector.
• Experience in research design, execution, and reporting for consumer/product research projects.
• Ability to think beyond traditional testing methods and connect with consumers creatively.
• Experience with consumer research techniques, market research operations, and fragrance/product testing research.
• Knowledge of fragrance consumer research is a plus.
• Ability to build effective relationships across functions in a matrix environment.
• Willing to travel within and outside the Indian subcontinent as needed.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.