HubSpot Automation Specialist: Build & Optimize Workflows

EPOS; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

EPOS seeks a hands-on HubSpot Automation Specialist to build, maintain, and optimize automated workflows across marketing, sales, and service. You will own data flows from forms to tickets and team notifications, aiming for zero manual work and clean, reliable automation.

As the go-to person for automation, you’ll partner with Sales, Marketing, and Support to translate pain points into scalable, auditable processes, with a focus on AI-enhanced workflow steps and data enrichment.

Qualifications

• 1-2+ years in HubSpot (Marketing, Sales, or Service Hub) or Pipedrive or Salesforce.
• Solid understanding of HubSpot Workflows, Forms, and Pipelines.
• Comfortable with JSON, webhooks, and basic API concepts.
• Experience with at least one automation tool: Zapier, Make or n8n.
• Detail-oriented with precise field mapping and live testing.
• Strong written communication for documenting processes and Excel formulas.

Responsibilities

• Build and maintain HubSpot workflows across Marketing, Sales, and Service Hub (forms, tickets, deals, contacts, lifecycle stages).
• Set up ticket pipeline automation — auto-create tickets, map fields, route, and update status.
• Integrate HubSpot with external tools (DingTalk, Slack, WeCom, Zapier, Make/n8n) for real-time alerts.
• Configure and troubleshoot webhooks and API-based integrations with third-party apps.
• Maintain CRM data hygiene — properties, mappings, deduplication, pipeline structure.
• Monitor automation performance, catch failures early, and fix broken workflows.
• Document workflows and processes for handoffs, audits, and improvements.
• Collaborate with Sales, Marketing, and Support to automate pain points.
• Explore and pilot AI automation (Breeze AI, AI agents, LLM steps) for tickets and data enrichment.

Skills

HubSpot experience

Automation design

API basics

Data mapping

Documentation

Communication

Tools

Zapier

Make (Integromat)

n8n

DingTalk

Slack

WeCom

HubSpot API

JSON

Job description

EPOS seeks a hands-on HubSpot Automation Specialist to build, maintain, and optimize automated workflows across marketing, sales, and service. You will own data flows from forms to tickets and team notifications, aiming for zero manual work and clean, reliable automation.

As the go-to person for automation, you’ll partner with Sales, Marketing, and Support to translate pain points into scalable, auditable processes, with a focus on AI-enhanced workflow steps and data enrichment.