HSS Supervisor

BEST HOME EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Une agence de services ménagers de confiance à Singapour recherche un HSS Supervisor pour diriger ses services de personnel ménager à temps partiel. Le candidat idéal aura d'excellentes compétences en communication et une orientation vers le service à la clientèle, tout en gérant efficacement une équipe et les opérations liées au service. Une offre de salaire compétitif et d'autres avantages sont proposés dans un environnement de travail amical et solidaire.

Benefits

Allocation de déjeuner

Opportunité de croissance

Environnement de travail amical et solidaire

Qualifications

• Expérience en supervision d'équipe ou service à la clientèle souhaitée.
• Doit être organisé et proactif, avec une orientation client.

Responsibilities

• Gérer les réservations et superviser une équipe de aides ménagères.
• Assurer la communication professionnelle avec les clients.

Skills

Communication

Interpersonal skills

Organizational skills

Customer service

Tools

Google Calendar

Job description

Job Title: HSS (Household Support Scheme) Supervisor
Location: Best Home HQ at Harbourfront
Employment Type: Full-Time
Industry: Maid Agency / Household Services

Join Our Team at Best Home Employment Agency!
We are a trusted maid agency in Singapore with over 30 years of experience, committed to delivering honest and quality service. We are looking for a responsible and service-oriented HSS Supervisor to oversee and grow our part-time maid services under the Household Support Scheme.

Key Responsibilities:

• Communicate with customers interested in part-time maid services and respond to enquiries with professionalism.
• Schedule and manage bookings using a digital shared calendar.
• Coordinate and supervise a team of part-time maids to ensure punctuality and service quality.
• Oversee logistics related to the Household Support Scheme.
• Ensure smooth day-to-day operations and service fulfillment.
• Provide feedback to improve service standards and customer satisfaction.

Requirements:

• Strong communication and interpersonal skills.
• Able to work on some weekends (with off-in-lieu or additional allowance).
• Bonus if you can speak any of the following languages: Burmese, Bahasa Indonesia, Tagalog, or Mandarin.
• Comfortable using digital tools like Google Calendar or similar scheduling software.
• Prior experience in team supervision, operations, or customer service preferred.
• Organized, proactive, and customer-focused mindset.

What We Offer:

• Competitive salary (commensurate with experience)
• Lunch allowance provided
• Friendly and supportive working environment
• Opportunity to grow within a reputable and established agency

Apply now and help support households across Singapore through meaningful work.