Overview
We’re seeking an experienced HR Business Partner to support Lazada’s Logistics team—spanning warehousing, distribution, and last-mile delivery. In this pivotal role, you will work closely with logistics leadership to design and execute HR strategies that enhance performance, employee experience, compliance, and scalability.
Responsibilities
- Strategic Partnership: Act as a trusted advisor to logistics leadership, aligning HR strategies with business goals.
- Proactively provide insights and solutions to drive organizational performance, productivity, and agility.
- Workforce & Organization Planning: Partner with business leaders on org design, headcount planning, capability building, and succession planning.
- Support rapid scale-up or optimization efforts in a high-growth logistics environment.
- Change & Transformation Management: Lead and support change initiatives, cultural alignment, and continuous improvement.
- Anticipate, communicate, and help navigate through operational and people-related disruptions.
- People Development & Performance: Drive performance management, feedback culture, and learning interventions aligned with logistics team needs.
- Partner with L&D and Talent teams to design and deploy role-specific training and leadership development.
- Employee Experience & Engagement: Actively foster a resilient, inclusive, and high-performing culture in an operational setting.
- Address employee concerns proactively and create a two-way communication culture.
- Data-Driven Decision Making: Leverage people metrics and insights to guide decisions and measure the effectiveness of initiatives.
- Monitor key KPIs like attrition, absenteeism, and engagement across warehouse and delivery operations.
Qualifications
- Education: Bachelor’s (required); Master’s in HR, Business, or related field (a plus).
- Experience: at least 10 years in HR, with at least 5 years in an E-commerce Logistics/Supply Chain/Operations HRBP role.
- Skills: Strong business acumen and a proactive, solutions-oriented mindset.
- Deep expertise in performance management, ER handling, and HR best practices.
- Deep understanding of e-commerce logistics.
- Excellent communication.
- Proven success as an HRBP in driving HR change initiatives and working across fast-paced, diverse, high-volume teams.