HR Operations Manager

"Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.

The HR Operations Manager will oversee and optimize HR processes, ensuring efficient recruitment, employee engagement, performance management, compliance, and implement HR projects. The role involves planning, policy implementation, and fostering a positive workplace culture while maintaining compliance with regulatory requirements.

The Challenges

Recruitment and Onboarding:

• Meet recruitment KPIs
• Streamline recruitment processes and reduce time-to-fill rates by implementing effective talent acquisition strategies.

Employee Retention and Engagement:

• Maintain good employee turnover rate at 2% per year
• Conduct employee engagement focus groups based on 2024 results and share outcomes in monthly newsletters.
• Administer recognition awards for both operations and non-operations departments as per set criteria.

Performance Management:

• Conduct annual appraisal briefing and training by 1st November 2025, ensuring timely completion of appraisal forms by 1st December 2025.
• Develop new appraisal forms based on management guidelines and Great Place to Work criteria.

HR Communication and Reporting:

• Publish a monthly HR newsletter by the last day of each month in 2025.
• Gather feedback on the newsletter format after Q2 and make necessary improvements.

HR Governance and Regulatory Adherence:

• Support ISO and Ecovadis applications, providing HR documentation and audit evidence.
• Ensure all employees employed in Singapore, whether Singapore-sourced or foreign-sourced, are compliant with local employment laws and regulations, including accommodation and work rights as mandated by the Singapore Ministry of Manpower.

HR Projects and Initiatives:

• Transition from QuickHR to a new HR system before the August 2025 contract end, ensuring an overlap period for data migration.
• Collaborate with leaders and HR managers in Malaysia and the US for the deployment of staff, ensuring that all Singapore staff deployed overseas have the right to work from a work visa perspective.
• Complete Job Grade and Job Retitling exercise and communicate changes within two weeks post-approval.
• Set up Great Place to Work (GPTW) criteria and integrate them into employee engagement initiatives.
• Organize the Annual Dinner (15th November 2025) and Mid-Year Townhall (July 2025) celebrating the 50th anniversary, incorporating team-building activities if budget permits.

Training and Development:

• Set training KPIs based on the allocated budget and ensure relevant training for all managers and supervisors.

HR Budgeting and Planning:

• Prepare the HR budget for 2025 in alignment with finance by 30th March 2025.

Compliance and Administrative Duties:

• Oversee the annual declaration exercise from 1st to 31st December.
• Manage the Enneagram sponsorship follow-up, ensuring deliverables are met.

What It Takes

• Bachelors degree in Human Resources, Business Administration, or related field.
• Proven experience in HR operations, employee engagement, and compliance.
• Strong project management and communication skills.
• Proficiency in HRIS systems and data management.
• Excellent leadership and interpersonal abilities.

Interested candidates, please click the Apply Now button. All information will be kept in the strictest confidentiality.

Priority responses will be given to candidates who are shortlisted.