HR Operations Lead, APAC

Quaker Houghton; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Join Quaker Houghton as the HR Operations Lead, APAC, where you'll lead a team dedicated to enhancing employee experiences. This role involves driving improvements in HR workflows and ensuring compliance with policies across the Asia Pacific region. Ideal candidates will have a strong HR background and leadership skills, with an emphasis on collaboration and innovation.

Qualifications

• Minimum 7 years of experience in HR/People Operations in a multinational environment.
• Strong understanding of employment law requirements in Asia Pacific.
• High proficiency in English; additional languages are a plus.

Responsibilities

• Manage a team of HR Operations Specialists in the APAC region.
• Drive operational excellence and oversee HR operational processes related to the employee lifecycle.
• Collaborate with HR Business Partners to implement and maintain HR policies.

Skills

Leadership skills

Team management

Analytical skills

Project management

Communication

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

Microsoft Office Suite

Workday HCM

Job description

As the HR Operations Lead, APAC at Quaker Houghton, you will be responsible for leading a team of HR Operations Specialists dedicated to ensuring a seamless and positive employee experience throughout the organization. Your role involves partnering with various HR and functional teams to support transformative initiatives focused on enhancing global HR workflows and processes. This is an exciting opportunity to be part of a dynamic and international team where your contributions will make a meaningful impact.

Your key responsibilities will include managing a team of two HR Operations Specialists in the APAC region, aligning their priorities with business strategy, overseeing day-to-day activities, providing coaching, and managing individual performance and development. Additionally, you will coordinate and allocate work, ensure efficiency and quality assurance, and drive continuous improvement projects.

You will lead and oversee all HR operational processes related to the employee lifecycle, ensuring compliance with organizational policies and regulations. Regular data audits, quality checks, and participation in audits will be part of your responsibilities. Collaborating with HR Business Partners, you will recommend, implement, and maintain HR policies and procedures to ensure alignment with internal guidelines and statutory requirements.

In this role, you will drive operational excellence throughout the employee lifecycle by streamlining processes, harmonizing workflows, and leading change management initiatives. Effective communication with Global HR Operations and stakeholder groups will be essential to ensure smooth transitions and minimal disruptions. You will also liaise with internal departments to coordinate workflows and ensure timely completion of internal procedures.

To qualify for this role, you should have a Bachelor's degree in Human Resources, Business Administration, or a related field, along with a minimum of 7 years of experience in an HR/People Operations role in a multinational environment. Strong leadership skills, team management experience, and a solid understanding of employment law requirements in the Asia Pacific region are essential. Proficiency in Microsoft Office Suite and experience with Workday HCM are required, and a high level of English proficiency is a must, with additional languages considered a plus.

The position is based in India with flexibility in locations such as Kolkata, Pune, or Bangalore. Quaker Houghton is a global leader in industrial process and mechanical engineering applications, with a presence in over 40 countries. The company is committed to continuous improvement and innovation to help industrial manufacturers stay ahead in a changing world. Our core values include safety, exceeding customer expectations, driving results, embracing diversity, and working together to achieve great things.

If you are a results-oriented, analytical, and innovative leader with a strong customer focus and project management skills, we invite you to join our team and contribute to our mission to do great things together.