HR Manager (Shared Service)

People Profilers; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment firm in Singapore is seeking a candidate to lead a HR shared service team. Responsibilities include managing HR operational support, employee lifecycle administration, and driving technology projects. The ideal candidate should have at least 5 years of HR operations experience and knowledge in RPA tools. This role focuses on enhancing team competencies and ensuring compliance with HR policies.

Qualifications

• At least 5 years of HR operations experience is required.
• Knowledge of RPA tools and projects is essential.

Responsibilities

• Lead a HR shared service team to provide HR operational support.
• Manage the employee lifecycle administration after onboarding.
• Drive projects leveraging technology for work efficiency.
• Coach team members to enhance their competencies.
• Ensure compliance with HR policies and government regulations.
• Design and implement work process improvements.
• Collaborate with multiple stakeholders.
• Act as a key point of liaison for service delivery matters.

Skills

HR operations experience

Knowledge in RPA tools

Job description

• Lead a HR shared service team to provide HR operational support to the group in accordance with our service level agreements (SLA) and key performance indicators (KPIs).
• HR operational support covers the employee lifecycle administration after onboarding, specifically contract management services including probation confirmation, employee transfer, conversion of employment contract terms, and retirement and re-employment.
• Responsible for driving projects that leverages on technology to achieve work efficiency for the department.
• Manage, coach and develop the team members to enhance their competencies in the handling of daily operations and complex issues, and improve the overall service quality of the team.
• Ensure work processes are in compliance with HR policies and government regulations
• Responsible for the design, review and implementation of work process improvements and system enhancements.
• Actively engage and collaborate with multiple stakeholders. Y
• Appointed as a key point of liaison for matters relating to service delivery and implementation.

Requirements:

• At least 5 years of HR operations experience
• Knowledge in RPA tool and projects

Job Ref:QY8Y4XR5

Interested applicants may wish to email your resume in a detailed Word format to [e-mail]

We regret that only shortlisted candidates will be notified.

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