HR Executive Operation Admin (Shared Services)/ $3200 - $4000 / West #ECT

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an HR Executive to enhance service delivery within their operations. This role involves managing HR data, ensuring accuracy and integrity, and providing essential support to employees and managers throughout their HR journey. You will play a crucial part in improving processes, participating in technology implementations, and fostering strong relationships with stakeholders. This dynamic position offers the chance to contribute to a collaborative environment while developing your HR expertise. If you're passionate about HR and eager to make a difference, this opportunity is perfect for you.

Qualifications

• 2-5 years of experience in operational HR or Shared Services.
• Understanding of HR technology landscape is advantageous.

Responsibilities

• Deliver high-quality HR service delivery and support to employees.
• Manage employee-related data entry and ensure data integrity.
• Generate HR reports for data analysis and insights.

Skills

HR Service Delivery

Data Integrity

Query Resolution

Performance Metrics

Stakeholder Communication

Education

Diploma in Business Administration

Bachelor's Degree in Human Resources

Tools

HRIS

Payroll Systems

Recruitment Systems

Job description

HR Executive Operation Admin (Shared Services)/ $3200 - $4000 / West #ECT

Scope:

• Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous improvement efforts.
• Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
• Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
• Support employees and managers regarding HR queries as well as administrative implementation.
• Provide operational support to specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management).
• Perform any adhoc duties assigned.

Requirements:

• Minimum Diploma/Bachelor's degree in business administration with a focus on human resources.
• Minimum of 2-5 years of experience in operational HR/Shared Service platform.
• Understanding of HR technology landscape, including HRIS, payroll, recruitment, and performance management systems is ideal/advantageous.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin at [e-mail].

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.