HR Executive, Contact Hub (1-yr contract)

Ministry of Education, Singapore (MOE); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A governmental organization in Singapore is seeking an HR Executive for a 1-year temporary contract. Responsibilities include maintaining CRM data, generating reports using Excel, and handling employee enquiries. Ideal candidates should have strong interpersonal and communication skills, good organisational abilities, and knowledge of Microsoft Excel. The role involves working full-time hours from October 2025 to September 2026.

Qualifications

• Effective team player with good interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organisational skills and ability to multi-task.
• Proficient in Microsoft Excel.
• Excellent proficiency in English.

Responsibilities

• Update and maintain case information in the CRM.
• Extract CRM data and generate reports using Excel.
• Send customer satisfaction surveys and collate feedback.
• Handle enquiries made by MOE employees via email and call.
• Perform administrative duties.

Skills

Interpersonal skills

Written communication

Verbal communication

Organisational skills

Multi-tasking

Microsoft Excel

Proficiency in English

Job description

Overview

As an HR Executive, you will be part of the team ensuring high service delivery standards in the communications of HR information and providing advice to MOE employees on a wide spectrum of HR functions.

Responsibilities

• Update and maintain case information in the Customer Relations Management System (CRM)
• Extract CRM data and use Microsoft Excel to generate reports
• Send customer satisfaction surveys and collate feedback
• Handle simple enquiries made by MOE employees via email and call
• Handle administrative duties

Expectations

This would be a 1-year temporary contract role. We are looking for someone who is interested in gaining some HR work experience and able to commit from October 2025 - September 2026 (end date negotiable).

Working hours

• Mondays to Thursdays: 8:30am to 6:00pm, inclusive of 1 hour lunch break
• Fridays: 8:30am to 5:30pm, inclusive of 1 hour lunch break

In addition, you should

• Be an effective team player with good interpersonal, written and verbal communication skills
• Have good organisational skills and the ability to multi-task
• Have good working knowledge of Microsoft Excel
• Have excellent proficiency in English

Please note that we would be engaging the selected candidate through our contracted manpower agency. More details will be shared with the successful candidate.

Interested? Apply at www.go.gov.sg/hrchubtempnew.

We will only contact shortlisted candidates for a short case study / online quiz and a Zoom / Microsoft Teams interview.