HR EXECUTIVE

SINGAPORE SECURITY FORCE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

A leading company in the security industry is seeking a qualified HR professional to manage recruitment and personnel development. The role involves overseeing training programs, ensuring compliance, and fostering employee engagement in a dynamic setting. Ideal candidates will have experience in HR within the security sector, with a focus on conflict resolution and performance management.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• Prior experience in HR management within the security sector preferred.
• Strong communication and leadership skills essential.

Responsibilities

• Conduct recruitment and staffing for security personnel.
• Oversee training programs ensuring compliance and certifications.
• Manage employee relations and performance evaluations.

Skills

Conflict Resolution

Employee Engagement

Compliance Knowledge

Training Development

Performance Management

Education

Degree in Human Resources or related field

Tools

HR Software

Job description

1. Recruitment and Staffing:

• Hiring Security Personnel: Identify, screen, and hire security officers, supervisors, and other security-related staff. This often involves background checks and assessing qualifications like certifications, training, and experience.
• Job Descriptions & Advertisements: Create accurate job descriptions and post openings through various channels, such as job boards, security industry associations, or specialized recruitment firms.
• Onboarding: Ensure new hires are properly onboarded with all necessary training and documentation.

2. Training and Development:

• Certifications & Compliance: Oversee training programs to ensure that security staff meet industry standards, such as basic security officer training, first aid, CPR, or specific security-related certifications (e.g., armed guard licenses).
• Continual Professional Development: Organize regular training sessions for ongoing development, including refresher courses on company policies, emergency protocols, and security procedures.

3. Employee Relations:

• Conflict Resolution: Address issues related to workplace behavior, grievances, and disputes among security staff or between security personnel and clients.
• Maintaining a Positive Work Environment: Foster a positive and professional working environment through effective communication, recognition programs, and addressing any employee concerns.

4. Compliance and Legal Requirements:

• Labor Laws: Ensure that security personnel are working within the confines of labor laws and regulations, including work hours, wages, and overtime.
• Security Clearances: Depending on the nature of the agency’s work, HR may be involved in managing security clearance processes for personnel.
• Health and Safety: Implement safety measures and ensure that staff comply with safety regulations, especially in high-risk environments like large events or sensitive facilities.

5. Payroll and Benefits Administration:

• Compensation Management: Administer payroll systems, manage wage structures, and ensure compliance with union agreements (if applicable).
• Employee Benefits: Coordinate benefits packages, such as healthcare, pensions, and bonuses, ensuring employees are fully aware of their options and entitlements.

6. Performance Management:

• Evaluations: Conduct performance appraisals, give feedback, and set up performance improvement plans (PIPs) for underperforming security personnel.
• Disciplinary Actions: Manage disciplinary processes when needed, ensuring fairness and adherence to company policies.

7. Workforce Planning and Scheduling:

• Shift Scheduling: Oversee the creation and management of shift schedules to ensure that security services are adequately staffed at all times, including evenings, weekends, and holidays.
• Absence Management: Monitor employee attendance, handle absences, and manage leave policies.

8. Employee Retention and Engagement:

• Retention Strategies: Develop strategies to reduce turnover and improve employee satisfaction, including incentives, career advancement opportunities, and positive company culture initiatives.
• Exit Interviews: Conduct exit interviews with departing employees to identify reasons for turnover and gather feedback for improvement.

9. Security-Specific Challenges:

• Managing High-Risk Positions: Given the nature of the work, HR in security agencies must manage the challenges of working with high-risk personnel, ensuring that they are both physically and mentally prepared for their duties.
• Confidentiality and Trust: Handle sensitive information with care and ensure that employees understand and maintain confidentiality, especially when working in high-security environments.

10. Technology Management:

• HR Systems: Utilize HR software for record-keeping, time tracking, payroll processing, and performance management.
• Security Technology Integration: Work with operations to ensure that HR policies align with the technology tools used by the security team, such as surveillance systems, access control technologies, and incident reporting tools.

11. Administrative Duties

• Adhoc duties