HR DIRECTOR

SJA FOOD HOLDINGS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading food court operator in Singapore is seeking a Strategic HR Leader to develop HR strategies aligned with business goals, oversee talent acquisition, and enhance employee relations. Responsibilities include compliance with regulations, training development, and performance management in a dynamic environment. Strong interpersonal and strategic planning skills are essential for success.

Responsibilities

• Develop and implement HR strategies aligned with business goals of the food court operations.
• Oversee recruitment, onboarding, and retention of service crew, kitchen staff, outlet managers, and support teams.
• Foster a positive work culture, resolve workplace disputes, and mediate staff–management conflicts.
• Ensure compliance with Singapore MOM regulations (work passes, CPF, leave entitlements, working hours, etc.).
• Develop training roadmaps for service staff, outlet supervisors, and management trainees.
• Establish performance appraisal systems for food court staff.

Job description

1. Strategic HR Leadership

• Develop and implement HR strategies aligned with business goals of the food court operations.
• Advise senior management on workforce planning, manpower budgeting, and organizational development.
• Drive HR initiatives to improve staff retention, productivity, and employee satisfaction.

2. Talent Acquisition & Management

• Oversee recruitment, onboarding, and retention of service crew, kitchen staff, outlet managers, and support teams.
• Build partnerships with recruitment agencies, polytechnics, and industry networks to ensure manpower supply.
• Implement succession planning and career development frameworks.

3. Employee Relations & Engagement

• Foster a positive work culture, resolve workplace disputes, and mediate staff–management conflicts.
• Develop and roll out employee engagement programmes, training workshops, and performance recognition initiatives.
• Ensure fair and consistent application of HR policies across all outlets.

4. Compliance & HR Operations

• Ensure compliance with Singapore MOM regulations (work passes, CPF, leave entitlements, working hours, etc.).
• Oversee payroll administration, employee benefits, and HRIS systems.
• Keep updated with changes in employment laws, workplace safety standards, and F&B licensing requirements.

5. Training & Development

• Develop training roadmaps for service staff, outlet supervisors, and management trainees.
• Implement skills upgrading programmes (WSQ, food hygiene certifications, customer service training).
• Monitor effectiveness of training and ensure continuous improvement.

6. Performance & Compensation Management

• Establish performance appraisal systems for food court staff.
• Design competitive compensation and benefits structures tailored to the F&B industry.
• Propose incentive schemes linked to sales, service quality, and customer satisfaction.