The HR Business Partner supports day-to-day HR operations in a hospitality environment. This role assists with compensation and benefits management, coordinates monthly payroll processes, and ensures the maintenance of current HR policies and documentation. It requires a detail-oriented approach, a strong understanding of hospitality workforce dynamics, and the ability to collaborate effectively across departments while handling sensitive information with discretion.
Key Responsibilities
- Manage day-to-day HR operations, maintaining employee records and ensuring HR systems run smoothly.
- Support the recruitment process, from developing job descriptions to sourcing, interviewing, and onboarding top talent.
- Collaborate with department heads to align HR initiatives with business goals.
- Prepare and deliver regular HR reports and analytics to support business decisions and compliance requirements.
- Ability to take on various HR-related tasks and projects as assigned by the HR Director.
Supporting Role
Compensation & Benefits
- Support salary review and bonus processes by preparing accurate data and conducting industry benchmarking to maintain competitive compensation
- Coordinate benefits administration, including employee queries related to leave, insurance, and claims.
Payroll
- Validate monthly payroll inputs such as attendance, overtime, and incentives.
- Work with the payroll lead or finance to ensure timely, accurate payroll processing.
Policy & Compliance
- Review and update HR policies and documentation to ensure compliance and accessibility.
- Support policy communication and consistent application across teams.
- Assist with audits, reporting, internal controls, and performance review logistics.
- Monitor labour law and regulatory changes relevant to hospitality.
Requirements
- Diploma or Degree in Human Resources, Business Administration, or related field.
- At least 3 years of HR experience, ideally in a hospitality or service-based environment.
- Hands-on experience with payroll coordination and understanding of compensation structures common in hospitality settings.
- Familiar with local labour regulations, statutory requirements, and hospitality workforce norms (e.g., shift work, variable pay).
- Proficient in Microsoft Excel and HR systems experience with Adaptive HRIS is an advantage.
- Organised, detail-oriented, and able to manage confidential information responsibly.
- Effective communicator with a practical, solution-driven mindset.
- Able to manage multiple priorities and timelines in a dynamic, operationally active environment.