Housekeeping Supervisor (Conrad Singapore Orchard)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in hospitality seeks a Housekeeping Supervisor for the Conrad Singapore Orchard. The role involves ensuring cleanliness standards, supervising room attendants, and providing exceptional guest service while managing various housekeeping tasks. Ideal candidates will have supervisory experience and strong organizational skills.

Qualifications

• At least 1 year of supervisory experience preferred.
• Ability to work independently and proactively.
• Flexibility to work varying shifts, including weekends.

Responsibilities

• Maintaining cleanliness and upkeep of public areas and guestrooms.
• Monitoring and guiding Room Attendants to meet cleanliness standards.
• Providing excellent guest service and inspecting rooms.

Skills

Proficient in English

Teamwork

Organizational Skills

Proactive Work

Job description

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Job Description - Housekeeping Supervisor (Conrad Singapore Orchard) (HOT0BNAR)

Job Details

Job Number: HOT0BNAR

Work Location

Conrad Singapore Orchard, 1 Cuscaden Rd, Singapore 249715

Hilton offers numerous opportunities across over 100 countries, with brands including Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

If you believe in the impact of global travel, consider joining Hilton to delight guests, team members, and owners alike.

The Housekeeping Supervisor at Conrad Hotels & Resorts is responsible for maintaining the cleanliness and upkeep of public areas, F&B outlets, guestrooms, guest corridors, and back-of-house areas.

Responsibilities include:

• Following proper payroll, keys, and pager procedures.
• Preparing maid assignment reports.
• Monitoring and guiding Room Attendants to meet cleanliness standards.
• Recommending and implementing disciplinary actions.
• Providing excellent guest service.
• Inspecting guest rooms to ensure standards are met.
• Monitoring cleanliness of hallways, lift landings, and service areas.
• Coordinating and monitoring projects and tasks.
• Detecting discrepancies and reporting issues.
• Maintaining the condition of bedspreads, draperies, carpets, and furniture.
• Keeping storage and pantry areas organized and clean.
• Managing work orders and follow-up inspections.
• Reporting maintenance issues and filling out work orders.
• Handling lost and found items.
• Maintaining high employee morale.
• Communicating effectively with all departments.
• Using logs for communication.
• Understanding department policies and standards.
• Assisting in performance evaluations.
• Responding to emergencies and safety situations.
• Performing additional tasks as assigned.

Candidate Profile:

Ideal candidates should:

• Proficient in English (reading, writing, speaking).
• Work well in a team.
• Understand the duties of Room Attendants.
• Preferably have at least 1 year of supervisory experience.
• Be able to work independently and proactively.
• Be organized and able to plan schedules.
• Be flexible to work varying shifts, including weekends.

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional guest experiences and creating a welcoming environment for our team members, who are at the core of our success.