Housekeeping Supervisor (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the hospitality industry seeks a Housekeeping Supervisor for its Conrad Singapore Marina Bay location. The candidate will ensure cleanliness and excellent guest service, coordinating tasks with the front desk and supervising team members. This position requires at least 3 years of experience and strong communication skills.

Qualifications

• At least 3 years of guestroom experience.
• Strong communication skills in English.

Responsibilities

• Maintain high cleaning standards on assigned floors and guestrooms.
• Coordinate with the front desk to ensure accurate room status.
• Address guest comments and resolve complaints effectively.

Skills

Communication skills

Housekeeping operations knowledge

Team relationship building

Tools

Microsoft Office

Opera

OnQ systems

Job description

Job Description - Housekeeping Supervisor (Conrad Singapore Marina Bay) (HOT0BNAM)

Job Number: HOT0BNAM

Work Location

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

Hilton offers numerous opportunities across over 100 countries with thousands of hotels. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

The Housekeeping Supervisor ensures the highest standards of cleanliness in rooms, corridors, and public areas, providing excellent guest service.

Responsibilities

• Maintain high cleaning standards on assigned floors and guestrooms.
• Coordinate with the front desk to ensure accurate room status.
• Respect guest privacy, especially regarding DND statuses.
• Supervise turndown service and regularly inspect guest floors and public areas.
• Report maintenance issues promptly.
• Follow lost and found procedures and keep floors and linen rooms tidy.
• Monitor productivity and grooming of team members.
• Assist in training and developing team members.
• Address guest comments and resolve complaints effectively.
• Complete reports timely and adhere to hotel policies and procedures.
• Perform additional duties as assigned by management.

Qualifications

• At least 3 years of guestroom experience.
• Strong communication skills in English.
• Knowledge of housekeeping operations, Microsoft Office, Opera, and OnQ systems.
• Ability to listen actively and build good team relationships.

Working at Hilton

Hilton is a global leader in hospitality, committed to providing exceptional guest experiences and fostering a supportive environment for our Team Members.