Housekeeping Supervisor

UEMS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in Singapore is seeking a Housekeeping Supervisor to manage cleaning protocols and supervise the housekeeping staff. The role requires strong leadership skills, knowledge of equipment maintenance, and effective communication with both staff and customers. The successful candidate will uphold strict hygiene standards and manage inventory while ensuring compliance with hospital policies.

Qualifications

• 1 year of supervisory experience in housekeeping.
• Strong service-oriented and communication skills.
• Solid understanding of housekeeping processes and cleaning machinery.

Responsibilities

• Supervise housekeepers and ensure adherence to cleaning protocols.
• Address customer feedback and maintain cleaning equipment.
• Oversee inventory control of cleaning supplies.

Skills

Service-oriented skills

Communication

Housekeeping processes

Equipment maintenance

Tools

MS Word

MS Excel

Job description

Duties:

• To supervise the housekeepers in:

1. Cleaning/Disinfection of patient's bed upon transfer/discharge.

• Ensuring detailed cleaning and sanitization protocols within the assigned areas, adhering to strict infection control standards.
• Executing detailed cleaning of patient areas including:

1. all furniture, room fixtures & fittings
2. cleaning of underbeds
3. disinfection of all high touch surfaces
4. toilet washing
5. floor dusting & mopping
6. waste disposal

• Conduct regular roll-calls to ensure staff are properly attired and groomed. Communicate necessary information and updates during these sessions.
• Address and resolve feedback and complaints from customers promptly. Escalate issues to the superior when necessary.
• Ensure all cleaning equipment is cleaned, well-labelled, and in optimal working condition. Perform regular checks and coordinate maintenance or repairs as needed.
• Oversee the rostering, planning and scheduling of housekeeping tasks, ensuring efficient use of resources and timely completion of duties.
• Operate and maintain various cleaning machines and tools specific to hospital environments for project and periodic cleaning and disinfection.
• Conduct regular inspections and troubleshooting of equipment to ensure proper functionality. Report any issues to maintenance or management.
• Oversee inventory control of cleaning supplies, ensuring adequate stock levels of specialized disinfectants, sterilization agents, and other necessary materials.
• Ensure compliance with regulatory guidelines and hospital policies related to infection control and sanitation procedures, including PPE usage, hand hygiene, and other infection control practices.
• Maintain accurate records of cleaning activities, equipment maintenance, and inventory usage.
• Conduct investigation related to workplace safety, and operation incidents, including submission of reports
• Perform any other relevant duties as assigned by the superior, demonstrating flexibility and adaptability.

Job Requirements

• 1 year of supervisory experience in housekeeping, with a proven track record of leading a team effectively.
• Demonstrate strong service-oriented skills with the ability to communicate effectively with both staff and customers.
• Possess a solid understanding of housekeeping processes and procedures, including the operation and maintenance of cleaning machinery and equipment.
• Willing and able to perform shift work / PH / weekends as required.
• Proficient is MS Word and MS Excel.