Housekeeping Manager

Accor Hotels; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Accor Hotels is seeking a Housekeeping Manager in Singapore, responsible for maintaining cleanliness and guest satisfaction across all areas. The ideal candidate should possess strong leadership skills and relevant experience in hospitality management, ensuring optimal operational efficiency while managing the housekeeping team and finances.

Qualifications

• Minimum 3–5 years relevant experience in Housekeeping.
• 3 years in a managerial role required.
• Experience in a multi-cultural environment preferred.

Responsibilities

• Lead and manage the housekeeping team and enforce cleanliness standards.
• Prepare and submit budgets and reports.
• Participate in interdepartmental meetings to enhance operational efficiency.

Skills

Leadership

Interpersonal Skills

Organizational Abilities

Detail Orientation

Education

Bachelor's Degree or Diploma in Hospitality Management

Job description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

The Housekeeping Manager holds a critical position responsible for upholding the highest standards of cleanliness, guest service, and team performance across guest rooms and public areas. This role demands exceptional management skills in staff supervision, maintenance of grooming standards, resolution of guest concerns, and interdepartmental collaboration to ensure optimal operational efficiency.

Key Responsibilities:

• Provide authoritative leadership and strategic motivation to the housekeeping team, implementing fair and consistent practices in staff scheduling, attendance management, and disciplinary actions.

• Rigorously monitor and enforce cleanliness standards in all areas, addressing guest feedback with utmost professionalism and urgency.

• Meticulously prepare and submit weekly schedules, comprehensive monthly reports, and precise annual departmental budgets.

• Exercise stringent control over the department's Profit & Loss (P&L), ensuring adherence to budget constraints, while providing accurate three-month projections and full-year forecasts as required.

• Actively participate in crucial interdepartmental meetings, effectively communicating and implementing new policies or procedures.

• Implement and oversee a rigorous system for cost-effective stock and linen management.

• Conduct thorough analyses and provide well-researched recommendations for operational improvements to enhance service quality, increase revenue, and reduce costs.

This role demands exemplary leadership skills, unwavering attention to detail, advanced financial acumen, and an uncompromising commitment to maintaining the hotel's brand standards.

Qualifications

Requirements:

• Minimum 3–5 years of relevant experience in Housekeeping, with at least 3 years in a managerialrole

• Bachelor's Degree or Diploma in Hospitality Management or a related field

• Experience working in a multi-cultural environment

• Proven leadership and interpersonal skills with the ability to motivate and manage a team

• Strong organizational abilities and the capability to work independently

• Bilingual preferred (English and Mandarin)

Visa Requirements: Must be legally eligible to work in Singapore. The hotel is unable to assist candidates in obtaining work authorizationdocuments.