Housekeeping Executive / Housekeeping Coordinator

InterContinental Hotels Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a leading hospitality company as a Housekeeping Executive / Housekeeping Coordinator at Hotel Indigo and Holiday Inn Express Singapore Katong. This position requires strong communication and coordination skills, with responsibilities including managing calls and administrative support. Enjoy competitive salary and benefits, including medical coverage and discounts across IHG Hotels.

Benefits

Duty Meals

Birthday Off

Medical Benefits

Insurance Coverage

25-50% F&B Discount

Special Employee Rate

Room to Grow Opportunities

Qualifications

• 1 year experience in administration and coordination.
• Skill in operating Opera PMS, BPN, PowerPoint preferred.
• Ability to read, write and communicate in English.

Responsibilities

• Coordinate all calls received in the Housekeeping department.
• Assist with administrative duties in Housekeeping.
• Collaborate with maintenance on room maintenance issues.

Skills

Excellent communication

Coordination

Customer interaction

Computer literacy

Tools

Opera PMS

BPN

Microsoft Office

Job description

Are you ready to make theSMARTcareer choice?Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety of roles in your daily job and will be empowered to make a difference. You will be part ofa multi-skilled, multi-talented, collaborative and action-oriented team to deliver theSMARTexperience, providing everything our guests need and nothing they don’t.

Join us as aHousekeeping Executive / Housekeeping CoordinatorinHotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.You’ll have ambition, talent and obviously, some key skills. We’re looking for someone who is responsible for attending to the control desk telephone, communication within Housekeeping and between Housekeeping and other departments as well as clerical services of the Housekeeping department for both Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong.

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Communicate information received to Housekeeping employee.
• Transmit FCS requests via BPN and VServe.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.
• Work collaboratively with maintenance team for room maintenance issues with tracking sheet and follow-up on outstanding repair works.
• Maintaining records related to day-to-day operations of Housekeeping.
• Manage storage areas
• Maintain adequate stock levels
• Complete stock takes as required
• Coordinator training required for Housekeeping department.

Qualifications and Requirement:

1 year experience in administration and coordination. Skill of operating Opera PMS,BPN, PowerPoint Presentation, Data Analystpreferred.

Required Skills:

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read, write and communicate in English
• Excellent communication and coordination skills
• Computer literate and proficient in the use of Microsoft Office software

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

• Duty Meals
• Birthday Off
• Medical Benefits
• Insurance Coverage
• 25-50% F&B Discount at restaurants within IHG Singapore Hotels
• Special Employee Rate at all IHG Hotels worldwide
• Room to Grow Opportunities

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo Holiday Inn Express brand belongs to the IHG family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6500 hotels in over 100 countries around the world.