Housekeeping Coordinator

MARINA BAY HOTEL PRIVATE LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Duties and Supporting Responsibilities

• Answer all telephone calls coming into the Housekeeping office.
• Coordinate and distribute guest requests and ensure they are addressed.
• Manage early arrivals/VIPs’ special requests by continuously providing update for Housekeeping Managers on priority of rooms needed.
• Update additional credits/rollaway beds and baby cots make up and delivery charges sheet daily on either shift.
• Record all late/absent employees on designated attendance sheet.
• Monitor occupancy status of guest rooms on a constant basis.
• Coordinate Lost & Found with the Security Department.
• Maintain accurate record of all receivables into the department.
• Evaluate shift assignments and prioritize work load.
• Follow Housekeeping Manager’s direction and call in employees, if necessary.
• Ensure all letters and packages are delivered in a timely manner and records are kept regularly.