Housekeeping Attendant (Hotel/Resort)

MANDAI RESORTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury resort in Singapore is seeking a Room Attendant to ensure high standards of cleanliness and hospitality in guest rooms. You will be responsible for cleaning, preparing rooms, and attending to guest needs. Ideal candidates will have 1-2 years of experience in a similar role and a strong guest-focused attitude. Join us to provide an exceptional experience for our guests!

Qualifications

• 1 – 2 years of experience in a similar role, preferably in a luxury hotel.
• Ability to perform physical tasks related to cleaning guest rooms.

Responsibilities

• Clean and prepare guest rooms according to hotel’s standards.
• Ensure bathrooms are thoroughly cleaned and stocked.
• Anticipate guest needs and provide exceptional service.

Skills

Attention to detail

Physical stamina

Guest-focused attitude

Job description

Main Duties and Responsibilities

We are looking for Room Attendant to assist in providing high standards of cleanliness and hospitality in guest rooms. You have to ensure that our rooms are always in pristine condition, reflecting our Resort’s luxurious standard.

Key Responsibilities

• Clean and prepare guest rooms according to the hotel’s standards, including making beds, dusting, vacuuming, and ensuring all surfaces are spotless.
• Ensure bathrooms are thoroughly cleaned, stocked with toiletries, and presented with attention to detail.
• Replenish guest room amenities, linens, and supplies as needed.
• Report any maintenance issues, damages, or items requiring repair in the room to the housekeeping supervisor.
• Pay attention to guest preferences, special requests, and specific needs to enhance the guest experience.
• Ensure all hotel equipment and furnishings are in good condition and properly maintained.
• Adhere to hotel’s policies regarding cleanliness, hygiene, and the proper use of cleaning chemicals and equipment.
• Interact with guests in a polite and professional manner, ensuring their requests are addressed promptly.
• Anticipate guest needs and provide a level of service that exceeds their expectations.

Job Requirements

• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Ability to lift, carry, and move items, as well as perform physical tasks related to the cleaning and upkeep of guest rooms and public areas.
• A positive, proactive, and guest-focused attitude.
• Strong work ethic, reliability, and punctuality.