Housekeeping Assistant (Oasia Hotel Novena)

Borr Drilling; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the drilling industry is seeking an experienced administrative professional to manage guest services and operational records. You will be responsible for communication, attendance tracking, and coordination between departments. Ideal candidates should have O’levels and familiarity with Microsoft Office, demonstrating strong attention to detail and the ability to work under pressure.

Qualifications

• Minimum O’levels with 1 to 2 years of experience in administration.
• Detail-oriented and able to work under pressure.

Responsibilities

• Answer and log incoming calls, ensuring messages are passed accordingly.
• Update and maintain daily attendance records and Housekeeping files.
• Track VIP arrivals and special requests for arriving guests.

Skills

Microsoft Office

Basic English

Attention to detail

Education

O'levels

Job description

Responsibilities

• Answer and log down all information from incoming calls, ensure the messages are passed through accordingly and requests are followed up.
• Update and maintain the daily attendance records.
• Handle all issues concerning Lost & Found; receiving, recording, storage, claiming and clearing.
• Update and maintain all Housekeeping files and records.
• Operate the Property Management System (PMS).
• Keep track of all VIP arrival and in-house rooms and communicate with Room Attendants, Housekeeping Supervisors and Assistant Housekeepers.
• Control and operate the Communication system for all Housekeeping staff.
• Keep track of all special requests for arriving guests and communicate with Housekeeping Supervisor and Assistant Housekeepers.
• Input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
• Print all necessary daily reports and file accordingly.

Requirements

• Able to perform rotating shifts and 6 days work week
• Able to work under pressure and detail oriented
• Able to converse in Basic English for effective communication between guests and colleagues
• Minimum O’levels with 1 to 2 years of experience in administration.
• Microsoft Office skills.