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An established industry player is seeking a dynamic Sales Executive to enhance hotel room sales and maximize revenue. This role involves engaging with clients, identifying sales leads, and developing strong relationships to ensure repeat business. The ideal candidate will possess excellent communication and negotiation skills, thrive in a fast-paced environment, and have a solid understanding of the hospitality sector. Join a vibrant team and contribute to the success of a leading hotel in the heart of the city, where your efforts will directly impact the growth and reputation of the establishment.
Reporting to the Director of Sales/Marketing, the incumbent is responsible in maximizing revenue by driving the sales of hotel guest rooms for the designated industry that he/she is in charge of. He/She is to review sales and other revenue-generating business plans, identify gaps, ensure proactive measures to fill hotel rooms and actively meet set targets.
Responsibilities:
Daily sales activities include telemarketing, sales calls, hotel inspections, corporate entertainment etc.
Be familiar in the sales process and demonstrate effective communications in engaging clients: ask open-ended questions, take the initiative to follow up, anticipate and manage expectations, overcome objections, handle closing and obtain post-feedback
Acquire new sales leads/ prospects and establish new accounts
Foster and develop long-term relationship with existing clients to build rapport and maintain loyalty
Review account portfolio regularly and present to management to provide analysis on performance of each account and forward action plans
Follow up with clients on account-related matters
Qualifications & Experience:
Minimum 2 years of relevant experience in hospitality industry
Knowledge of MICE industry with a wealth of contacts will have an added advantage
Excellent communication, interpersonal, networking and organisational skills
Strong negotiation and presentation skills
Able to work well under pressure in a fast-paced environment
Self-motivated, team player, result-oriented individual with strong business acumen
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Hospitality/Tourism/Hotel Management or equivalent
Other Advanced Diploma / Post-Diploma qualifications or equivalent
Min 2 years of experience