HOTEL RECEPTIONIST

ST VENTURE EMPLOYMENT AGENCY; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel in Singapore seeks a Hotel Front Desk Agent to provide exceptional service to guests. The role involves managing check-ins and check-outs, assisting with queries, and ensuring customer satisfaction. Ideal candidates should possess good communication skills and relevant experience in hospitality.

Qualifications

• 1-2 years relevant working experience preferred.
• Excellent communication skills.

Responsibilities

• Attend, serve, and assist guests in inquiries and services needed.
• Provide excellent customer service.
• Escort guests to allocated rooms and explain amenities.
• Assist with luggage transportation.

Skills

Communication skills

Customer service

Job description

JOB SCOPE

The Hotel Front Desk Agent will assist in attending check in/out, inquiry and serving the guests who stay or visit our hotel.

The Hotel Restaurant Food & Beverage Service Agent will assist in attending and serving guests who having meals in our hotel.

JOB RESPONSIBILITIES For Hotel Front Desk Agent

• Responsible to attend, serve and assist the guests in their inquiries and/or services needed in checking in and checking out.
• Provide excellent guest and customer service to the guests/customers needs.
• Escort guests to their allocated guests rooms and show them the amenities in the rooms.
• Assist in carrying their luggage and/or hand-carried luggage to their rooms and/or to the lobby areas for checking out.
• Good communication skills to listen and resolve problems and/or inquiries put forth by the guests/customers.

JOB REQUIREMENTS

1. Possess one (1) or two (2) years of relevant working experiences is an advantage.
2. Possess excellent communication skills and able to build up.

Please send an updated resume to [e-mail] if you are keen to apply for this position.

Samuel Tan (Personnel No. R1100072)

ST Venture Employment Agency

EA License No. 09C5583