Hotel/ House Manager (Base: SG, Private Property)

Private Advertiser; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to coordinate a team providing exceptional service to ultra-high-net-worth individuals. This role involves training and developing teams in housekeeping and culinary services, ensuring all operations run smoothly, and delivering discreet, high-quality service. The ideal candidate will possess strong project management skills, a keen eye for detail, and the ability to anticipate the needs of clients. If you have a passion for excellence and a background in high-end service environments, this opportunity is perfect for you.

Qualifications

• Minimum 8 years’ experience in a relevant field.
• Strong interpersonal skills and team spirit.

Responsibilities

• Train and develop the Housekeeping and Culinary teams.
• Coordinate events and activities for ultra-high-net-worth individuals.

Skills

Vendor Management

Project Management

Interpersonal Skills

Attention to Detail

Fine Etiquette

Job description

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This position plays a pivotal role in coordinating a team of specialists (colleagues and external vendors) to provide best-in-class service standards to a group of ultra-high-networth individuals.

Responsibilities:

1. Housekeeping: Train and develop the Housekeeping team in proper procedures and duties, review household manuals/SOPs for owner’s approval, source and recruit suitable staff, monitor schedules to ensure adequate staffing and supplies, and interact with owners to meet their needs.
2. Culinary/Meal-Planning: Train and develop the Culinary team, review menus/recipes, source and recruit culinary staff, monitor schedules, and communicate with owners. Also, schedule and oversee routine maintenance from landscapers, cleaning services, etc.
3. Events/Activities Planning & Execution: Coordinate external services to ensure events and activities are executed as planned, including setup of decorations, floral arrangements, door gifts, and wines.

Job Requirements:

• Minimum 8 years’ experience
• Vendor and project management skills
• Pleasant personality with excellent interpersonal skills and a strong team spirit
• Experience in delivering discreet, confidential, and unobtrusive service with fine etiquette
• Ability to anticipate and adapt to others’ wishes
• Attention to detail, with interest in antiques, fine wine, and flower arrangements
• High personal standards
• Experience in 5-star hotels is an advantage

Other Information:

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