Hotel Events Executive

The Garcha Group Marriott International; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

The Garcha Group, a boutique hotel group in Singapore, seeks a Sales Manager to oversee event and rooms sales. Responsibilities include managing inquiries, developing new accounts, and collaborating with departments to enhance the guest experience through effective execution of group events.

Benefits

Discounts on F&B and room rates at over 7,000 hotels worldwide

Access to personalized learning via Global Learning + Development tool

Two nights yearly staycation including meals at Garcha hotels

20% off Food/Alcohol bills at Garcha restaurants and bars

Responsibilities

• Manage all events and rooms sales inquiries from receipt to contracting and payment.
• Liaise with in-house departments for execution and conversion of group business.
• Develop sales plans to generate business from identified markets and accounts.

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group, which currently owns the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott)
• Duxton Reserve, Autograph Collection Hotel (Marriott)
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott)
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels worldwide.
• Access to the "Global Learning + Development" tool for personalized learning experiences to help you thrive in your Marriott career journey.
• Two nights yearly staycation, including all meals and beverages (including alcohol), at any of the four Garcha Group hotels in Singapore.
• 20% off Food/Alcohol bills at all Garcha Group restaurants and bars.

Responsibilities:

• Manage all events and rooms sales inquiries from receipt to contracting and payment.
• Liaise with in-house departments for smooth execution and conversion of group business, maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and VIP treatment.
• Manage site inspections, organize visits, room allocations, and coordinate all departments to showcase the hotel effectively, providing accurate visitor information.
• Identify and develop new potential accounts, prospecting at least two new accounts per week.
• Develop sales plans to generate business from identified markets and accounts.
• Determine corporate account needs and initiate sales activities for future bookings.
• Manage and grow corporate accounts by tracking individual transient, group, and catering goals.
• Gather market intelligence on new products, competition, customer trends, and performance.
• Ensure prompt follow-up on inquiries, maintain booking accuracy, and adhere to departmental standards in documentation and execution.
• Perform other duties as assigned by owners, adapting to changing business needs.
• Manage platforms like DayAway, TagVenue, and others as required.
• Create partnerships with other platforms for event benefits.
• Create event orders, contracts, and update the event tracker monthly with revenue and target details.
• For groups over 20 pax dining at the restaurants, welcome guests and ensure a memorable experience.
• Organize hotel Dropbox folders with all necessary event materials.
• Collaborate with the Sales & Marketing Manager to create event packages and promotions for business continuity.