Hotel Cleanliness Expert

W Hotels; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

W Hotels Singapore is seeking a Guest Environment Expert to maintain the cleanliness and presentation of guest rooms and public areas. You will respond to guest requests, stock cleaning carts, and perform room and corridor cleaning with a focus on exceptional service.

The role requires standing and moving for extended periods, lifting light loads, and following hotel standards to ensure a safe, confidential, and professional environment for guests and associates alike.

Qualifications

• Guest environment expert role requiring hospitality demeanor and service focus.
• Ability to stay on feet and perform physical tasks during shifts.
• Professional appearance and adherence to hotel policies.

Responsibilities

• Maintain appearance and cleanliness of guest rooms and public areas.
• Assist guests with requests, stock carts, and perform routine housekeeping tasks.
• Uphold safety, confidentiality, and quality standards; comply with Marriott policies.

Skills

Guest service

Physical stamina

Professional appearance

Job description

Additional Information

• Job Number 26109011
• Job Category Housekeeping & Laundry
• Location 21 Ocean Way, Singapore, Singapore, Singapore, 98374 VIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.