Hotel Business Development Manager

Business Development Manager (Hunter Role)
Basic Salary - $4000-6000max (allowance + Commission)
Working time: 8.30am to 6pm
Working location: Near City Hall

Reporting to Director of Sales & Assistant Director of Sales
Objective

• To primarily promote the Hotel and where possible, hotels belonging to the chain in Singapore region.
• Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget & meet Hotel Budget.
• Assist in the development of Junior Sales to develop proactive sales/ hunting sales techniques.

Measurement
The performance of the BD Manager will be determined solely by the productivities of the corporate section as well as the overall results of the Hotel.

• Financial – Hotel Budget
• Customers
• Learning & Growth

Responsibilities

• Meet performance goals for assigned portfolio.
• Provide weekly sales updates and ensure total account management.
• Plan sales activities and set priorities to achieve revenue targets.
• Work with the reactive sales team to convert group & event bookings.
• Use market research to identify key accounts and priority markets.
• Maximize resources to penetrate new accounts and drive new business.
• Maintain client relationships for business continuity.
• Participate in sales projects and assigned activities.
• Understand job roles, goals, and sales department SOPs; follow hotel personnel policies and procedures.
• Help develop and execute marketing plans to attract group business.
• Create sales action plans with measurable strategies.
• Monitor forecasts, production, and sales trends to boost revenue.
• Communicate closely with all departments.
• Respond promptly to Sales Offices and stakeholders.
• Ensure smooth coordination between Sales and other teams.
• Reply to sales leads on the same day.
• Work with the Assistant/Director of Sales to manage key accounts.
• Perform other tasks assigned by hotel management.

Administrative

• Maintain records of new and potential clients using Company System.
• Schedule and organize regular client visits.
• Prepare a monthly schedule for sales activities.
• Submit a weekly sales summary to the Director of Sales.
• Provide monthly/quarterly business account analysis.
• Submit weekly competitor reports.
• Ensure accurate invoicing and verify new clients’ credit status.
• Record daily sales calls, account statistics, and monthly production reports.
• Conduct staff briefings when needed.
• Work nights, weekends, and holidays if required.
• Uphold company Vision and Values.

Public Relations

• Arrange meetings with professionals and key clients.
• Host entertainment and discussions to promote the hotel.

Talent & Culture

• Maintain professionalism with clients, suppliers, and colleagues.
• Follow the Hotel Employee Handbook and policies.
• Support and encourage team members.
• Attend required training sessions.
• Ensure impeccable personal presentation and dress standards.
• Assist leadership with Company Culture initiatives.
• Participate in training using Typsy & etc Platforms.

Qualifications

• Minimum 3-5 years in Hotel Business Development.
• Diploma in any discipline or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting.
• Working knowledge of operation and application of the Hotel’s computer/data processing system. Opera System preferred.