Hospitality Sales Manager

Park Avenue Hospitality Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospitality group seeks a Sales Manager to enhance corporate client engagement and drive hotel revenues. The ideal candidate will possess strong sales experience, particularly in hotel sales, along with exceptional negotiation and communication skills. This role offers an opportunity to thrive in a dynamic environment, focusing on market outreach and customer relationship management.

Qualifications

• Min 2-5 years in hotel sales or revenue management, preferably in 4-star hotels.
• Excellent interpersonal and communication skills.
• Proficient in managing customer relationships.

Responsibilities

• Increase corporate client base through consistent solicitations.
• Develop relationships with guests/customers ensuring quality service.
• Prepare weekly sales reports and assist in annual sales budget.

Skills

Negotiation

Customer Relationship Management

Interpersonal

Communication

Prospecting

Tools

OPERA System

Job description

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Min 2-5 years and above in hotel sales or revenue management (preferably in 4-star hotels).
• Proficient in prospecting, negotiation and managing customers relationship
• Familiarity with hotel operations, hospitality trends, and competitive landscape.
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.