Hospital Patient Relations & Admission Officer ( Patient Liaison ) #HYT

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare company in Singapore is seeking a Patient Liaison Officer to enhance patient experience through effective communication and support. This role involves coordinating patient services, ensuring documentation accuracy, and providing assistance to patients and their families in a busy environment. Candidates should possess GCE 'O' or 'A' Level or Diploma and have strong interpersonal skills, with experience in healthcare or customer service as a plus.

Qualifications

• Minimum GCE ‘O’ or ‘A’ Level or Diploma in any discipline.
• Strong interpersonal and communication skills.
• Prior experience in healthcare, hospitality, or customer service is an advantage.

Responsibilities

• Act as a single point of contact for patients and their next-of-kin.
• Coordinate appointments, admissions, and internal arrangements.
• Handle general enquiries and provide timely assistance to patients and caregivers.

Skills

Interpersonal Skills

Communication Skills

Education

GCE 'O' or 'A' Level or Diploma

Job description

Job Title: Patient Liaison Officer
Employment Type: Full-Time
Industry: Healthcare – Administrative Support

Work Location: Novena

Job Description:
The Patient Liaison Officer serves as the primary touchpoint for patients and their families, ensuring smooth communication and coordination of hospital services. This role involves close interaction with both internal departments and external stakeholders in a fast-paced and service-oriented healthcare environment.

Key Responsibilities:

• Act as a single point of contact for patients and their next-of-kin
• Coordinate appointments, admissions, and internal arrangements
• Handle general enquiries and provide timely assistance to patients and caregivers
• Support patient service recovery efforts with professionalism and empathy
• Assist in managing direct admissions and medical evacuation procedures
• Update and maintain accurate patient records in the system
• Escort VIP and priority patients throughout their service journey
• Support reporting, operations coordination, and improvement projects
• Ensure all documentation complies with institutional policies and service standards

Requirements:

• Minimum GCE ‘O’ or ‘A’ Level or Diploma in any discipline
• Strong interpersonal and communication skills
• Prior experience in healthcare, hospitality, or customer service is an advantage

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/[phone]

Email : [e-mail]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599