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A leading company in Singapore seeks candidates for a customer service role, focusing on delivering exceptional client support through registration and appointment management. Candidates with a passion for service and without previous experience are welcomed, making this a great entry-level opportunity. On-the-job training is provided to equip individuals for success in a dynamic environment.
Location: Islandwide (East / West / Central)
Work Schedule: Office Hours, 5.5/5.25 workweek, with shift duties (based on vacancy)
Compensation Package: Up to 4 months bonus!
Key Responsibilities:
Customer Service Excellence: Deliver outstanding support during the registration process, ensuring a positive experience for all clients.
Appointment Management: Schedule appointments and promptly respond to customer inquiries via phone and email, maintaining a high level of communication.
Administrative Efficiency: Execute general administrative tasks with precision and efficiency, contributing to smooth office operations.
Billing Oversight: Manage billing processes meticulously, ensuring accuracy and attention to detail.
Client Support: Prepare consultation documents and assist clients as a chaperone, providing guidance and support during their visits.
Ad Hoc Duties: Carry out various ad hoc tasks as assigned to bolster team operations and enhance service delivery.
Requirements:
Minimum qualifications: GCE N/O Level, Nitec, Diploma, or equivalent.
A genuine passion for customer service and a proactive attitude.
Ability to thrive in a fast-paced environment and manage multiple tasks.
On the Job Training Provided, No Experience Required!
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button
*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *
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