Home Delivery Service Officer/ Executive

Borr Drilling; Singapore; On-site; SGD 24,000 - 36,000; Full time

Job summary

A leading company in the drilling industry is looking for an operations staff member to manage the processing of orders and inventory. The role involves coordinating with suppliers and handling customer inquiries while ensuring timely deliveries. Ideal candidates will have strong interpersonal skills and a proactive attitude. Various benefits, including medical insurance and corporate gym access, are provided.

Benefits

Medical Reimbursement

Health Insurance

Staff Purchase Discount

Long Service Award

Company Uniform Provided

Free corporate gym access

Qualifications

• Minimum GCE ‘N’ Level required.
• Strong communication and customer-centric mindset.
• Proficiency in computer skills essential.

Responsibilities

• Facilitates order processing from beginning to end.
• Coordinates with suppliers regarding inventory status.
• Handles customer complaints and feedback.

Skills

Communication

Interpersonal skills

Organizational skills

Attention to detail

Customer service

Education

Minimum GCE ‘N’ Level

Tools

Inventory management system

Job description

Highlights:

• 5.5 day work week (Monday to Friday 7.30am to 4.30pm, Saturday 9am-1pm)
• Work Location: 7 Toh Tuck Link, Singapore 596227

Role Descriptions:

• Facilitates efficient and accurate processing of orders from beginning to end via online or phone.
• Process delivery orders and ensure sufficient stock available for delivery.
• Check stock levels, update inventory management system and notify out-of-stock status
• Coordinate with suppliers and stores to check inventory status.
• Generate inter-outlet transfer documents and liaise with the internal team to issue purchase orders.
• Tracks and updates the status of delivery vendors, suppliers and outlet transfers to ensure timely delivery to the warehouse.
• Coordinate with warehousing staff to pick/pack orders for delivery on time.
• Liaise with customers on stock availability, exchanges, returns and delivery schedules
• Inform customers of unforeseen delays or problems and seek alternative arrangements to reduce inconvenience and further delays.
• Handle customer's complaints and feedback by investigating, resolving, and escalating issues.
• Perform other related duties/tasks as assigned.

Job Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skills, with a customer-centric mindset
• Proficiency in computer skills
• Good organizational skills and attention to detail
• Team player, ability to work well with employees at all levels.
• Proactive and a “CAN-DO” attitude

Job Benefits:

Medical Reimbursement, Health Insurance

Staff Purchase Discount

Long Service Award

Company Uniform Provided

Free corporate gym access

Only shortlisted candidates will be notified