Helpdesk Engineer

Borr Drilling; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading company in drilling and offshore support is seeking a Data Centre Operator and Helpdesk Support professional. This role is vital for ensuring the operational efficiency of data centre facilities, providing first-line application support, monitoring infrastructure, and managing security. Ideal candidates will have relevant experience in data centre operations and helpdesk support, with certification in Data Centre Facilities Operations.

Qualifications

• Minimum 1 year of experience in data centre operations.
• At least 3 years of experience in application helpdesk support.
• Able to perform 12 hours rotating shift.

Responsibilities

• Monitor and maintain data centre infrastructure (power, cooling, security).
• Provide 24/7 operational support in rotating shifts.
• Manage security access logs and assist in troubleshooting.
• Provide Level 1 support for applications, escalating complex issues as needed.

Skills

Data Centre Operations

Application Helpdesk Support

Troubleshooting

Education

Certification in Data Centre Facilities Operations

Job description

The Data Centre Operator and Helpdesk Support role ensures the smooth operation of data centre facilities and provides first-line application support.

Responsibilities:

Monitor and maintain data centre infrastructure (power, cooling, security)

• Provide 24/7 operational support in rotating shifts.
• Manage security access logs and assist in troubleshooting.
Provide Level 1 support for applications, escalating complex issues as needed

Requirements:

• Minimum 1 year of experience in data centre operations.
• At least 3 years of experience in application helpdesk support.
• Certification in Data Centre Facilities Operations or equivalent.
• Able to perform 12 hours rotating shift