Healthcare Front Desk Executive (Mass Interview - 14 Nov)

MCI CAREER SERVICES PTE. LTD.; Singapore; On-site; SGD 22,000 - 33,000; Full time

Benefits offered by this job

AWS

2-3 months variable bonus

Annual salary increment

Medical & dental coverage

15 days annual leave

3 days family care leave

Job summary

MCI CAREER SERVICES PTE. LTD. in West Singapore invites applicants for a patient-facing healthcare support role. Healthcare experience is not required.

Salary SGD 2,000–3,000 per month, with AWS, 2–3 months variable bonus and annual increments. Leave: 15 days annually + 3 days family care leave; medical and dental coverage. Responsibilities include front desk duties (registration, appointments, payments, referrals and enquiries), assisting with health applications and basic health screenings,

Qualifications

• Experience in healthcare is not required; candidates from retail, reception or customer service are welcome.
• Proficiency in using computer systems and digital applications is beneficial.
• Good communication and interpersonal skills with a service-oriented mindset.

Responsibilities

• Manage front desk operations: patient registration, appointments, payments, referrals and enquiries.
• Assist patients with healthcare applications and digital services.
• Perform basic health screenings (height, weight, blood pressure).
• Support daily clinic operations and administrative duties.

Skills

Front desk operations

Communication skills

Service mindset

Digital applications

Education

N-Level

O-Level

A-Level

NITEC

Diploma

Tools

Clinic software

Job description

Looking for a rewarding customer-facing role in healthcare? Whether you have experience in retail, reception, customer service or clinic operations, this could be your next career opportunity! Prior healthcare experience is not required.

Job Highlights

Salary: $2,000 - $3,000/month (based onqualifications and experience)

Bonuses: AWS + 2-3 Months Variable Bonus +Annual Salary Increment

Leave: From 15 Days Annual Leave + 3 DaysFamily Care Leave

Benefits: Medical & Dental Coverage

Location: West Singapore

Employment: Permanent | 5.5-DayWork Week

Working Hours

Staggered working hours between 7:30am and 6:30pm

Saturdays until 1:30pm

Alternate half-day Saturdays after confirmation

Responsibilities

• Manage front desk operations, including patient registration, appointments, payments, referrals and enquiries.
• Assist patients with healthcare applications, digital services and initiatives such as Healthier SG.
• Perform basic health screening, including height, weight and blood pressure measurements.
• Support daily clinic operations, patient follow-up calls, programme coordination and administrative duties.

Skills /Experience Required

• N-Level, O-Level, A-Level, NITEC, Higher NITEC, Diploma qualifications.
• Candidates with 0-1 year of experience are welcome; experience in retail, reception, customer service or clinics is relevant.
• Good communication and interpersonal skills with a service-oriented mindset.
• Comfortable using computer systems and digital applications.
• Comfortable working in a clinical environment and following hygiene and infection-control procedures.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.