Healthcare Application Analyst

Singtel Group; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Singtel Group is seeking an Application Analyst passionate about healthcare technology. This role entails training on Epic Systems and managing application modules through implementation and testing. Ideal candidates have a degree in related fields and strong interpersonal skills. Join a dynamic team driving impactful change in healthcare delivery.

Qualifications

• Strong interest in improving healthcare delivery.
• Familiarity with healthcare solutions beneficial.
• Proficient in written and spoken English.

Responsibilities

• Attend Epic application module training and complete certification.
• Collaborate with customers to evaluate workflows.
• Develop test plans and execute scenarios for validation.

Skills

Communication

Interpersonal skills

Problem-solving

Project management

Education

Diploma / Degree in Biotechnology, Bio-Informatics, Healthcare Administration & Information Technology

Job description

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NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Are you someone interested in being part of technology that makes an impact in healthcare delivery?

We are looking for candidates who are interested in becoming Application Analyst who will be trained in an industry leading healthcare solution (Epic Systems) and be given an opportunity to have deep exposure to healthcare and clinical operations.

You will be part of the team that owns specific modules of the application and see through the configuration, implementation, testing, deployment, training and optimization as a module specialist.

Leverage your interpersonal skills to engage with stakeholders, project management skills to manage your part of a large-scale enterprise project, and your problem-solving skills to come up with workflow solutions to address end user needs.

What will you do?

• Attend Epic application module training and complete certification
• Maintain application certification for any prior certification or newly acquired certifications
• Collaborate with customer stakeholders to evaluate current and proposed workflows
• Identify approaches to configure the application you own to meet the workflow needs of the users or propose alternative ways to address their workflow goals, business and clinical objectives
• Develop and execute test plans, scripts, and scenarios to validate system functionality, data integrity, and workflow alignment
• Develop documentation and training curriculum for application workflow training to end-users to ensure readiness for go-live and new feature introduction
• Manage the implementation of your areas of responsibility with regard to schedules and quality
• Participate in change control processes and provide application inputs to changes that have system wide impact
• Manage integration as needed to other 3rd party systems or modalities
• Manage data migration and data conversion from legacy systems as part of the implementation
• Work within your application teams that will comprise team members from the customer and other vendor partners.
• Plan, track and monitor the tasks assigned to you and be mindful of the impact of the changes you make, and adhere closely to change control processes.

Whata we look for in YOU:

• Diploma / Degree in Biotechnology, Bio-Informatics, Healthcare Administration & Information Technology
• Strong interest and curiosity to learn and to be instrumental in the betterment of healthcare is critical.
• Prior experience in the implementation or support of Enterprise healthcare solutions (EMR, LIS, RIS, HIS) will be beneficial (optional)
• Have a good understanding in the development, implementation and support of information technology projects
• Communicate well with others on the team and across the project. Develop and maintain respectful and trusting relationship.
• Creative with excellent presentation and interpersonal skills including strong persuasive techniques.
• Self-motivated with a positive “can-do” attitude
• Proficient in written and spoken English
• Able to travel around Singapore as required

We are driven by ourAEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity -and we seek individuals who embody these values in both their professional and personal lives. We arecommitted to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, wemake the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.