Head Waiter/Waitress

Head Waiter/Waitress

Responsibilities:

1. To be competent in the use of the EPOS system at all stages of service.
2. To provide a friendly, courteous, and professional service at all times.
3. To ensure good communication with all your superiors.
4. To service and be responsible for your assigned sections.
5. Work with the waiter/waitress to guide the customers to open tables, informing them of the day’s food and drink specials.
6. Ensure to maintain an optimal level of customer satisfaction and analyze all customer requirements and provide efficient responses.
7. Resolve customer problems quickly, efficiently, and courteously.
8. Take orders from tables, communicating with the kitchen to place food and drink orders and deliver them to the correct tables.
9. Achieve established business sales targets.
10. Other ad-hoc duties as assigned.

Job Requirements:

1. Friendly and enjoys meeting people.
2. Preferably with experience in the F&B sector.
3. COFFEE SHOP ENVIRONMENT
4. NIGHT SHIFT.
5. Must be able to work on weekends and public holidays.
6. Staff meal will be provided.
7. Both genders may apply.