Head Service Ambassador/Crew Leader

BAKER'S WELL; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bakery, BAKER'S WELL, is seeking dedicated customer service staff for its outlets. Responsibilities include upselling bakery items, managing customer inquiries, handling the cashier, and supporting inventory tasks. Ideal candidates are flexible with shift timings and possess good communication skills. Experience as a Barista will be an added advantage. A training program is available for new hires, with benefits including bonuses and medical claims.

Benefits

13th Month/Festive Bonus

Dental & Health/Medical claims

Sales incentives

Qualifications

• Able to work in rotating shifts and on public holidays/weekends.
• Barista experience is a plus.

Responsibilities

• Upselling baked goods and managing customer inquiries.
• Handling cashier responsibilities and inventory management.
• Assisting with staff schedules and ad-hoc duties as assigned.

Skills

Good communication skills

Customer service

Job description

Job Description / Responsibilities

- Upselling of bakeries item

- Handle customers' enquiries (both walk-in and phone)

- Responsible in handling the cashier

- Manage stock take, inventory

- Handle Duty Roster/Staff Schedule

- Any other Ad-hoc duties assigned by the Supervisor/Superior

Requirement

- Able to work in rotating shifts

( East Coast Outlet: 7am - 5pm / 11am - 9pm |10 hours shift)

( Changi Airport T2 Outlet: 8am - 6pm / 12pm - 10pm | 10 hours shift)

- Able to work in either location as required

- Able work on Public holidays and weekends

- Good communication skills

- On Job training will be provided

- Barista experience is a plus

Benefit

13th Month/Festive Bonus/Dental & Health /Medical claims, Sales incentives