Head Service Ambassador/Crew

BAKER'S WELL HOLDING PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food establishment is seeking a cashier for their outlet at Changi Airport T2. The role includes handling customer inquiries, taking orders, and preparing beverages. Ideal candidates will have strong communication skills, experience in customer service, and the ability to work in rotation shifts. On-job training will be provided, and benefits include a festive bonus and health medical reimbursement.

Benefits

13th Month/Festive Bonus

Dental & Health medical reimbursement

Sales incentive

Qualifications

• Experience in Customer Service/F&B is a plus.
• Able to work independently.
• Candidates with barista experience is a plus.

Responsibilities

• Responsible for handling the cashier.
• Prepare hot/iced beverages based on customer orders.
• Handle customer inquiries for both walk-in and phone calls.

Skills

Communication skills

Customer Service

Fluency in English

Job description

Job Description / Responsibilities

- Responsible in handling the cashier

- Uniforms will be provided

- Upselling of baked goods and souvenir items

- Pick and Pack baked goods such as buns, loafs, cakes, muffins , cookies based on customer order

- Prepare hot/iced beverages such as coffee (latte, cappuccino, long black etc) based on customer order

- Handle customer inquiries (for both walk-in and phone calls)

- Any other Ad-hoc duties assigned by the Manager

Requirement

- Able to work in rotating shifts ( 7am - 4pm, 11am - 9pm, |10 hours shift)

[Changi Airport T2 outlet: 7am - 4pm, 1pm - 11pm]

(OT pay for additional hours as per MOM regulations)

- Able to work on Public holidays and Weekends (4 days OFF /month)

- Good communication skills

- Able to speak fluent English

- Able to work independently

- Experience in Customer Service/F&B is a plus

- Candidates who are able to start work immediately are preferred.

- Candidates with barista experience (espresso-based coffees) is a plus.

- On-job training will be provided

Benefit

13th Month/Festive Bonus, Dental & Health medical reimbursement, Sales incentive.